Michael O'Hare | Page 13

I so much appreciate KARL; I enjoy my interactions with him, and he is the main reason I come back to DCH Wappingers Toyota rather than buying one in UpstateNY him, and he is the main reason I come back to DCH Wappingers Toyota rather than buying one in UpstateNY More

by JUSTWANNABEME13676 Verified Customer Verified Customer

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Michael O’Hara made my buying experience super easy. I got exactly what I wanted and he worked with me every step of the way. got exactly what I wanted and he worked with me every step of the way. More

by CHRISTINALEBOSSE Verified Customer Verified Customer

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Great customer service. Pinkal was great at accommodating and coming up with a solution to our needs. mike and the rest of the team satisfied us beyond words. accommodating and coming up with a solution to our needs. mike and the rest of the team satisfied us beyond words. More

by ECPRICEE Verified Customer Verified Customer

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I heard Toyota Tundra’s held their value but I didn’t know of the high demand for them at this time. I’ve since been instructed. This team of yours over at DCH Toyota are Incredible!!! They reached out t know of the high demand for them at this time. I’ve since been instructed. This team of yours over at DCH Toyota are Incredible!!! They reached out to me on Sunday April 18, the truck was built two days later and I drove it off the lot on May 12th. 2 days before my birthday. Keep up the good work and I’m referring everyone I know and meet. Thank you. More

by Stanley D. Verified Customer Verified Customer

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Michael O'Hare was pleasant and professional. Overall, good experience. Enjoying our new hybrid. Mr. O'Hare walked us through all we needed to know. good experience. Enjoying our new hybrid. Mr. O'Hare walked us through all we needed to know. More

by dave1863 Verified Customer Verified Customer

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Process was well defined and simple to follow. The dealership was clean and well organized. They didn't have the color I wanted, but found it at a sister dealership and had it brought to Wappingers Fa dealership was clean and well organized. They didn't have the color I wanted, but found it at a sister dealership and had it brought to Wappingers Falls. More

by SUEZAHN Verified Customer Verified Customer

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I had a great experience buying my Prius. everything went smoothly and very fast. My salesman was very helpful teaching me all the new gadgets on my new car. smoothly and very fast. My salesman was very helpful teaching me all the new gadgets on my new car. More

by COREYH11 Verified Customer Verified Customer

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Simple an excellent experience. My family has been going to DCH since it move in, and have always nothing but good experiences. On this occasion the staff were all helpful, attentative and professional. to DCH since it move in, and have always nothing but good experiences. On this occasion the staff were all helpful, attentative and professional. More

by bass_fiddle Verified Customer Verified Customer

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Great people very helpful from the internet help to the sales to the purchase couldn’t ask for better place to buy a car. Would definitely recommend to everyone. sales to the purchase couldn’t ask for better place to buy a car. Would definitely recommend to everyone. More

by HDN726 Verified Customer Verified Customer

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Best team in the car business!!! Dont buy any new or used car anywhere else. Started my car buying experience with Internet manager Pinkal Patel. He made the negotiation on price of car super easy and more car anywhere else. Started my car buying experience with Internet manager Pinkal Patel. He made the negotiation on price of car super easy and more then fair. We also completed 90% of trade appraisal over phone and email. I stopped in a few days later to let Pinkal put a final look on trade and plug in to check the cars cpu for codes. He promised to get me the best trad value he could. Surprisingly he called me back soon after I left and offered me $600 more then I was looking for! This part of the experience was the perfect balance of in person and virtual consultation I needed with my busy schedule. I still took 24-48 hr to make a decision and when I did I just so happened to have the next day off. So I went in to the dealership the next day at 9am and told Pinkal it was a deal and I wanted the car now. He said no problem! He was able to have the car fully detailed get me with a sales men Michael O’Hare who was a master at all the technology in the car and the 2021 Camry XSE Hybrid has it all! Michael also was coordinating the needed paperwork and insurance documents required to get the car off their lot and in my driveway. The Finance Director Naeem Randall was also a master at his craft and was easily able to fit my delivery in between the 20 other scheduled deliveries him and his Finance crew already had for the day. He clearly explained all the paperwork I needed to sign and I left his office feeling 100% confident that I understood everything I signed. At this point I am out side moving my belongings from old car to Beautiful new one when the General Sales Manager Daryl Callahan walked over and thanked me for my business. But that was not all. He took his time to also look my car over and make sure it was in impeccable condition in and out with yes a FULL tank of gas. He seemed to genuinely want to know some of my reasons for choosing the Camry hybrid and the level of tech that came in my new car. After a few minutes of conversation I was on my way with my new car by 11am!! So folks all I can say is far to many times in life people only speak up when others do bad or wrong and far to few speak up when an experience is well above expectations!! I say thank you and my hats off to the entire Internet, sales and finance crew at Wappingers Falls Toyota! Me and my family will definitely never go to another dealership ever again. More

by CR Verified Customer Verified Customer

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