Michael Rhima
Michael Rhima at eCarOne

Michael Rhima | Page 3

Vice President

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

Contact Me
5.0
46 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

5.0

46 Reviews

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46 Reviews of Michael Rhima

June 26, 2024

Dealership Rating
Employee Rating

My service after the sale is unacceptable, my temp tag for my vehicle expired even though they had over 40 days to resolve it. I wouldn’t recommend buying from this dealership if you’re out of state.Due t More

by dredmovie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kim Tran

Oct 15, 2024

eCarOne responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your temporary tag and for the frustration this caused, especially regarding your out-of-town trip. We understand how critical it is to have all documentation processed promptly, and it’s disappointing to hear that we fell short in this area. At eCarOne, we aim to make the post-sale process as seamless as possible, including handling registration and tag matters efficiently, even for out-of-state customers. While we strive to meet all deadlines, there are instances where delays can occur due to factors outside of our immediate control. However, we recognize that this does not lessen the frustration or inconvenience, and we sincerely regret that it impacted your ability to use your vehicle as planned. We take your feedback seriously and will be reviewing the situation with our team to ensure we improve communication and the processing time for out-of-state transactions. Your experience is not reflective of the level of service we strive to provide, and we hope you will consider giving us another chance to restore your confidence in us. If there is anything we can do to assist with your current situation or further address your concerns, please feel free to reach out. We value your business and would appreciate the opportunity to make things right.

June 04, 2024

Dealership Rating
Employee Rating

Amazing dealership! Right as we got out of our car to look Tanner offered to help us! Then we walked right out of here with the car of my dreams! More

by emmabilderback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Nguyen

Dec 17, 2024

eCarOne responded

Thank you for sharing your experience! We’re so glad to hear that Tanner made your visit to eCarOne such a seamless and positive one. It’s wonderful that he was there to help right from the start and that you drove away with the car of your dreams! We truly appreciate your kind words and are thrilled you found the perfect vehicle. If you need anything in the future, don’t hesitate to reach out—we’re here to help! Best regards, The eCarOne Team

May 11, 2024

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Employee Rating

It was SO EASY to buy my car at eCarOne! Johnny was extremely helpful and efficient, and the entire process was smooth and quick. There was zero pressure, which I really appreciated. I 1000% More

by Emilybrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Paul Adkins, Johnny Tran, Kim Tran , Angela Britton, Elias Sahwani

Dec 17, 2024

eCarOne responded

Emily, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that Johnny made your BMW X7 purchase at eCarOne so easy, efficient, and pressure-free. Providing a smooth and enjoyable process is what we strive for, and we’re delighted to know we hit the mark for you. We truly appreciate your 1000% recommendation and hope you’re loving every moment behind the wheel of your beautiful X7. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Best regards, The eCarOne Team

April 18, 2024

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Employee Rating

Excellent place to do business always friendly great service and very respectful could not ask for any better. More

by Vipergts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Ahmad (Adam) Assi , Elias Sahwani

May 23, 2024

eCarOne responded

Thank you for your review. So happy to hear the team took great care of you. Congrats on your new Rover. We appreciate the continued business. Hope to see you again in the future.

August 25, 2023

Dealership Rating
Employee Rating

Our experience with Johnny Tran and manager Michael Rhima was extraordinarily good. They were both very professional, knowledgable and helpful. Elias Sahwani, the finance manager was also very helpful with More

by DW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Johnny Tran

July 24, 2023

Dealership Rating
Employee Rating

I do not recommend this dealer. They added over $2000 worth of add-on nonsense that I specifically asked them not to do. when I got home and double checked the paperwork, the fees w More

by SeanD
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mo Ozzie, Ash Osman , Elias Sahwani

April 26, 2023

Dealership Rating
Employee Rating

Big shout out to the man of the hour Johnny! He was so much help and very patient with me. It was a hard decision because I saw another vehicle on the lot that I loved as well but the 2020 lexu More

by anthony.is35021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Johnny Tran , Hosam Ahmed, Angela Britton, Jessi Lawrence, Elias Sahwani, Scott Traylor

March 18, 2023

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Employee Rating

Adrian was great! ! He was personable, nice, and got straight to the point when it came to showing us vehicles. Ask for him when you visit!! More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Ash Osman, Ahmad (Adam) Assi, Johnny Tran, Kim Tran , Adrian Lopez, Scott Traylor

February 06, 2023

Dealership Rating
Employee Rating

My experience with Zed & eCarOne was by far the best I've ever had while purchasing a vehicle. Zed was extremely transparent, the car (and my trade in) were valued fairly, and there was no smoke or mirrors i More

by TK Tejan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Sahwani, Zed Tadros

December 17, 2022

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Employee Rating

They have great prices and they tend to very little detail. I highly recommend eCarOne. More

by OmarAzzam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ozzie, Ash Osman, Ahmad (Adam) Assi, Johnny Tran , Samer Hamdi, Masoud Rahmani, Elias Sahwani

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