Michael Roy
Michael Roy at Herb Gordon Subaru

Michael Roy | Page 2

General Sales Manager

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

Contact Me
4.9
30 Reviews

My wife and I are avid cyclist and just started stand up paddle boards. I am sure that will be an adventure. Thanks again and let me know how we can serve you.

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

4.9

30 Reviews

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30 Reviews of Michael Roy

September 28, 2023

Dealership Rating
Employee Rating

Very professional dealership. Friendly knowledgeable staff. Very helpful in selecting vehicle and making a great deal left quite satisfied More

by jomartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky , Diego Munizaga, Jim Walker

Sep 30, 2023

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2023

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Employee Rating

Quick and easy service. Quality overview of work and always a lovely group of people ready to provide good service. More

by DougA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 18, 2023

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Service department is super considerate of customers and their time. Worked with Vitaliy today - 5 stars. More

by hi2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky, Greg Edwards, Vitaliy Khlebnikov , Michael Goodman

Jun 02, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 02, 2023

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Excellent, efficient and customer oriented dealership. This is a corporate culture, not a “one off” with a few experiences. We’ve been exclusively using Herb Gordon Subaru for new vehicles and their ser More

by Nothing Beats a Subaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sue Ireland, Vitaliy Khlebnikov , Marc Dorfman

Apr 04, 2023

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

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Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 02, 2022

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This is the Best place to service your vehicle! I took my car in because I was having an issue and my mechanic told me there was nothing wrong with my car but I knew there was. I took the car over More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Herb Gordon Subaru responded

Hi Gallina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 03, 2022

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I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2021

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Fantastic service. Even got a nice toy for my dog while I was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! More

by Melissa.queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman, Marc LaSanta

Dec 01, 2021

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 24, 2020

Dealership Rating
Employee Rating

Extremely friendly, helpful and easy to work with. Al is great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility More

by Ggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov , Alan Goldberg, Michael Goodman

Nov 26, 2020

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Herb Gordon Subaru as your first choice for service! Take care!

September 15, 2020

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Employee Rating

I’m so glad to part of millions customer of Subaru Diler Just I called and the response was supper great I have no words to thanks the grate team spicily Vitaliy Khlebnikov. More

by Roberto M Portillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov, Jefferson Barros , Vitaliy Khlebnikov

Sep 17, 2020

Herb Gordon Subaru responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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