Michael Schutt | Page 12

We spoke to several people at the Audi Naples dealership today in the process of purchasing a new Audi A 8. Everyone was very friendly and professional. Michael helped us on the internet to locate the car we wanted; Jeff spent a lot of time reviewing the features of the car with us. We had an excellent experience dealing with both Michael and Jeff and cannot say enough about how well we were treated. Jim and Cathy Carnahan

Helpful 0

Report | Print

After working online with MIchael Schutt we were invited to visit Audi Naples and experience a demo drive in the gorgeous Q7. We met John Holman and shared some Detroit and Michigan state highlights and then went out to drive the Q7. We were extremely impressed with the experience both from a mechanical perspective, quality of ride and engineering, along with the low key manner of our guide, John Holman. To be perfectly honest we had not intended to buy that day. Afetr reviewing numerous options, vehicles and discussing the basics of the Q7. We asked John if we could take a few moments and have my present vehicle, a Chevy Trailblazer SS, appraised. We reviewed the asking listed price on the Q7 and began a very pleasant negotiation that ended with Mickey Joy coming in to explain the dealerships position in the transaction. We had the absolute feeling of being treated with the highest respect and noted that none of the usual tricks employed by other auto dealers, i.e., holding car keys, delaying appraisals, bringing in "The Closer", were absent. I knew too well how to go about a purchase that I wanted and with no feelings of a confrontation that had been presented in past negotiations with local dealerships. We felt none of this. They let me feel in total control, there was no pressure to buy, only response to questons we asked and explanations of finances, drivabilities, engineering, and dealer responsibility. We returned 3 days later to take delivery of our Q7. John ran me through a tutorial of the electronics necessary to get me underway. He also followed me to our home, a journey of 48 minutes, to install our garage remote system into the Q7. Both John Holman and Mickey Joy assured me that any time I neede transportation and/or a loaner vehicle for overnight service, one would be provided. Our total experience at Audi Naples made us feel that we aquired a group of new friends from the Schutt brothers to John, Mickey and JJ who helped us through the tedious application process and recomended products that would keep our Q7 shiney and brightly new. No complicated sales pitches of things we did not need or want were noted. Doc Goldman

Helpful 0

Report | Print

I saw the car I wanted online and spoke to Michael and told him that I would be in town and wanted just to see the car. I didn't think we'd be able to negotiate a mutually agreeable price. Michael met me there and introduced me to Wally. Both were friendly and easy to work with. A good, fair price was negotiated. Wally followed up on open items with the help of others at the dealership and made everything right. Overall a very good auto purchasing experience.

Helpful 0

Report | Print