Michael Serra
Michael Serra at Honda Universe

Michael Serra

Used Car Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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Brooklyn, NY native. Automotive professional. Always looking for smarter ways to win. Big Porsche 911 fan. Very family-oriented, driven by growth and never too serious to enjoy the ride.

Dealership Experience

8 mos

Industry Experience

22 yrs, 3 mos

Languages Spoken

Spanish Spanish

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1 Review of Michael Serra

January 25, 2026

Dealership Rating
Employee Rating

Jessica very friendly not aggressive very persuasive. Beautifull personality.A professional pleasure.We viewed all civic colors no rush to decide.Not a typical pressure car sales experience.My pleasure th More

by FLYFISHOUTFITTER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2026

Honda Universe responded

Thank you for sharing your experience! We’re so glad to hear Jessica made your visit pleasant, professional, and pressure free. It’s great to know she took the time to review all the Civic color options and made the process enjoyable. We truly appreciate your kind words and thank you for choosing us.

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