Michael Stock

Dealing with Heritage Ford was a smooth and relaxing experience. They were very helpful every step of the way. experience. They were very helpful every step of the way. More

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Michael Stock was a pleasure to work with, he helped us get into the exact car we wanted. get into the exact car we wanted. More

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Michael was fantastic - low pressure, knowledgeable, and easy to work with. My experience overall was excellent (and this is coming from someone who usually dreads going car shopping). easy to work with. My experience overall was excellent (and this is coming from someone who usually dreads going car shopping). More

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This is the second vehicle Michael has sold us. We all new that it would take a long time to arrive but Michael made it seem so much shorter than the eight months it actually took.. Once a month a We all new that it would take a long time to arrive but Michael made it seem so much shorter than the eight months it actually took.. Once a month and some times more often he contacted me with updates and/or information, even if there were none. Knowing that he was keeping a watch on the sale assured us that we were in good hands. Once it did arrive Michael was able to expedite the final process and we were driving our new Maverick off the lot in about an hour after arriving at the dealership on a federal holiday! Never felt rushed and he was able to help us (truthfully, he did it all) with setting some computer things with the truck. Theresa in finance was very helpful too. Thoroughly explaining the different service plans offered and answering all the questions we had. Never felt pressured just informed. Dealership would have received five stars except for the issues I experienced with the first vehicle I purchased there. This is the main reason we were not interested in any of the extended warranties. I only bring my vehicle there for the factory recalls. More

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The team at heritage ford were easy to work with. Michael Stock the salesman was friendly and professional. The sales manager was also very friendly and easy to work with. In my honest opinion it was Michael Stock the salesman was friendly and professional. The sales manager was also very friendly and easy to work with. In my honest opinion it was the best car buying experience I’ve had. I truly enjoy my 2021 Ford f150. I will be doing more business with this team in the future and would highly recommend them to friends and family. Thanks again Michael and team for the great service. - Eric. M More

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This was probably the least stressful and most pleasant vehicle purchase we have ever made. Michael Stock was our salesperson who was down to earth, friendly, and honest which was greatly appreciated by us vehicle purchase we have ever made. Michael Stock was our salesperson who was down to earth, friendly, and honest which was greatly appreciated by us. Theresa Moss in the finance department was also very friendly and she broke everything down for us to make sure we understood everything on our paperwork. We love our new vehicle and overall had a great experience with Heritage Ford. More

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Liars. Good honest people are not liars. I previously wrote a good review on a few internet platforms including this one, and recommended this dealer a Good honest people are not liars. I previously wrote a good review on a few internet platforms including this one, and recommended this dealer and Michael Stock only to be kind. He was not great, to be honest. He was only adequate at best. But when I got home with my certified preowned vehicle that I paid thousands extra to have it fully covered with warrantee, I found that some electronics were faulty and not working. I spent $30,000 nearly 6 weeks ago and I still do not have a fuklky operational truck even though they are suypposed top be "certified preowned". What a sad joke. The service department must have let the issues slip when putting the vehicle out for sale. So it would be great idf they owned up to their mistakes. They also told me a card was in the glove box with the car's keyless lock code. It was not there and 6 weeks later with several phone calls, I still cannot get the proper code from them. Michael Stock and Mark Halliday both told me the broken parts would be fixed but they never got back to me. I told them I am working very long hours growing food for our community. That is why I bought the truck. I do not have time to chase them around for over a month, days on the phone being given the round-around.. So instead of owning up and taking responsibility for their mistakes like grown men, they lied and said that the service dept made several appointments that I did not show up for. They never called or emailed me even once. It is all a pack of lies. They claim to record all phone calls so I asked to provide the recording of ANY phone call or to show me even a single email from the service department or any conversations about any service appointments. These things cannot be provided because they do not exist. They are Liars and I do not trust dishonest people with my money or my property. I suggest that you also learn from my mistake and do not trust these people. I am cancelling the extended warranty because obviously it was thousands extra for absolutely nothing. I can get much better from another company. The warranty company does not agree with Heritage Ford's Michael Stock's claim that he believes that I am only covered if their lying mechanics do the work. I am done with the lies and the liars. I am waiting for the manager of the service dept, Dana, to get back to me with evidence of these mysterious phantom service appointments and communications that never happened. Zack, the general manager, is refusing to speak to me about this. He hides, backing the lies because the entire dealership is just sleazy. (no one has ever called except once when the finance manager called to inform me that they had signed me up DOUBLE DEBT for two financing arrangements at the same time and I took time out of my day to patiently to fix that SNAFU after getting a mysterious call from Capital One asking for my personal details. I was surprised top find that they signed me up for another debt that I was entirely unawarae of and not what they were telling me at the dealership. I am all done with Heritage Ford SNAFUs. I am all about love and patience but not when someone lies.) At this point I do not trust their service department not to do something malicious if they are capable of lying about a customer. I would not trust them with a Tonka Truck. Heritage Ford's solution to making mistakes is to lie and gaslight people who just spent $30,000 on a used vehicle. These people are liars, plain and simple. There obviously is no warranty on certified pre owned vehicles and even if you pay for extra coverage you will be wasting your money. You cannot trust anything these people say. Beware! More

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Working with Michael was such a great experience, we had a few hiccups in our buying experience but the team at Heritage Ford came together making the experience a favorable one, as I became anxious from th a few hiccups in our buying experience but the team at Heritage Ford came together making the experience a favorable one, as I became anxious from the hiccups Michael did a great job chatting with us and staying calm as a solution was found. Thank you so much! More

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Thank you so much for helping me get a car that I’m absolutely loving. They were so calm and caring making my first time buying a car from a dealership a breeze. absolutely loving. They were so calm and caring making my first time buying a car from a dealership a breeze. More

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Salesman Michael Stock was outstanding. Highly knowledgeable and very professional, he did a very good job of keeping us informed during the process. We really appreciated his friendly mann Highly knowledgeable and very professional, he did a very good job of keeping us informed during the process. We really appreciated his friendly manner and feel confident that he will fulfill what is promised from the dealership. More

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