Michael Thomson
Michael Thomson at Mercedes-Benz of the Woodlands

Michael Thomson | Page 3

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
49 Reviews

Passionate About Helping Customers Achieve Their Goals with World-Class Customer Experiences

Dealership Experience

7 yrs, 1 mo

Specialties & Trainings

EQ Ambassador / AMG Specialist

5.0

49 Reviews

Write a Review

49 Reviews of Michael Thomson

August 17, 2023

Dealership Rating
Employee Rating

Michael Thompson was essentially the reason I purchased this vehicle from the dealership. He was very attentive to details, professional, responsive and an all around perfect ambassador for Mercedes. He e More

by MB buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 21, 2023

Mercedes-Benz of the Woodlands responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Michael could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Aug 21, 2023

MB buyer responded

Thanks for your response Ashley. I meant all that sincerely!! Unfortunately not all my dealership experiences have been this pleasant. Michael gets his role in creating the optimal customer experience. He’s a definite keeper! Ray

June 10, 2023

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Employee Rating

Michael’s ability to communicate and understand the need of his client is unmatchable! I’m so thankful that he was my sales associate! He communicated effectively throughout the whole buying process and was More

by steph.stark3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

Jun 11, 2023

Mercedes-Benz of the Woodlands responded

Steph, Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 24, 2023

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Employee Rating

A pleasure going to this dealership. My salesman Michael and John in service are excellent. More

by AMG 53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 20, 2023

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Employee Rating

Great dealership. Was very helpful through the process. I didn't believe I was going to leave with the new car, but to my surprise, they made it happen pressure free. More

by andynze4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Jan 21, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that Rosario and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 29, 2022

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Employee Rating

Thanks for the awesome service ! I was always impressed by Michael Thompson, in your sales team, who has been super helpful. And now I am blown away by the service team for the immac More

by ramensen
Workmanship
Service Time
Recommend Dealer
Yes
Dec 29, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 01, 2022

Dealership Rating
Employee Rating

If you are looking for A plus service, visit Mercedes of the Woodlands. Make sure you as for Michael Thomson. He's going to give you the best buying experience you can get. More

by mishrobinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 06, 2022

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Employee Rating

The service team is always personable and professional! We’ve been bringing our 2012 ML350 to Mercedes Benz of The Woodlands since they first opened for service and have purchased another Mercedes because More

by mjdobrinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar

Jun 06, 2022

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. We truly appreciate your loyalty and look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Dealership Rating
Employee Rating

i had a great experience with mr michael thomas the salesman and also with mr steve and others in the service department.everyone is awsome kind an very helpful.when i walked through the doors on 04/25 More

by sampson.claudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

May 01, 2022

Mercedes-Benz of the Woodlands responded

We appreciate your business, Claudette, and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

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Employee Rating

My husband and I had a greatest car buying experience! We worked with Sam Kraim & Michael Thompson. They were very professional, knowledgeable, friendly, and made the whole experience fun! The paperwork/ More

by Kai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez , Sam Kraim

Apr 20, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

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Employee Rating

Great place to shop and get all your needs for your cars and tricks, fast responses More

by Kanikamorris13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you, Kanika, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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