Michael Van Hoose | Page 3

Kept waiting 4 hours for an oil change after declining replacement of a sensor. Car completed and not processed out for an hour. replacement of a sensor. Car completed and not processed out for an hour. More

by gask Verified Customer Verified Customer

Helpful 0

Report | Print

As promised I was taken in as first appointment and needed to leave at a specific time and they were only 10 minutes later than promised, so pretty good for getting in and out. needed to leave at a specific time and they were only 10 minutes later than promised, so pretty good for getting in and out. More

by Youghert Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership/service department have always been good to me (even I am a pain sometimes). I have never had an issue with anyone there and have always helped and have explained everything to me I wanted to know (even I am a pain sometimes). I have never had an issue with anyone there and have always helped and have explained everything to me I wanted to know. I have always had Kim or Justin and both are great to work with. While waiting a few months ago I even saw Justin help an older woman in a walker across the parking lot and into building. Very nice! More

by rollertom Verified Customer Verified Customer

Helpful 1

Report | Print

Dealership is very accommodating /they inform the customer what needs to be done and they do give you choices what you like to do. customer what needs to be done and they do give you choices what you like to do. More

by jaw1945 Verified Customer Verified Customer

Helpful 0

Report | Print

Fast friendly service always treat me with respect!! Would recommend them for your next vehicle or repair!! Would recommend them for your next vehicle or repair!! More

Helpful 0

Report | Print

Amazing every time great people great Atmosphere great people awesome place to get worked out I would recommend you guys to anybody and everywhere people awesome place to get worked out I would recommend you guys to anybody and everywhere More

by ckrzy Verified Customer Verified Customer

Helpful 0

Report | Print

I cannot say enough good about the service department. They did everything and more than what they said needed to be done. The inside was completely clean when I picked the car up. You cannot even tell a They did everything and more than what they said needed to be done. The inside was completely clean when I picked the car up. You cannot even tell a technician had been inside. Kim is outstanding. She went above and beyond what a service manager should do. They found a small problem with the brakes. Instead of calling and saying I needed to spend hundreds of dollars she called me advised of the problem and said she could fix it and there would be no charge I am totally loyal to the service department even though I bought the car through Falls Dodge More

by gds1382 Verified Customer Verified Customer

Helpful 0

Report | Print

I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. More

by TOMKRESS Verified Customer Verified Customer

Helpful 0

Report | Print

Tried to oversell repairs, not just replacing things that could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and r could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and repairs. More

by nvaughan75 Verified Customer Verified Customer

Helpful 0

Report | Print

Justin has always done a great job for me over the years. He is my go to for Jeep products! Thank you for your excellent work Justin!! He is my go to for Jeep products! Thank you for your excellent work Justin!! More

Helpful 0

Report | Print