Michael Weesner
Michael Weesner at Shottenkirk Honda of Huntsville

Michael Weesner | Page 12

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
284 Reviews
4.9

284 Reviews

Write a Review

284 Reviews of Michael Weesner

August 07, 2024

Dealership Rating
Employee Rating

Staff was knowledgable and professional. Efficiency of service was very good. I appreciate the excellent provision of service. More

by LAINEJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs, Sami Boustani

Aug 07, 2024

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

August 06, 2024

Dealership Rating
Employee Rating

Great experience - was in and out within an hour and Michael kept me updated. Excellent service department - highly recommend. More

by redz66av
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2024

Dealership Rating
Employee Rating

Came in on a Friday afternoon, he was able to get us in the shop and everything completed by close of business. Very knowledgeable in what needed to be done and helpful in making the decisions. Friendly, More

by PAULA.L.WALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much, Paula, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 02, 2024

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The service was great. Michael made sure to go over the inspection report and made sure I understood all of it. I will definitaly be using them in the future More

by CBPLOTT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 03, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback!

August 01, 2024

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Quick and easy service as always. Vehicle was serviced quicker than promised. Always a pleasure More

by DWAYNE.PENCE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Shottenkirk Honda of Huntsville responded

Dwayne, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2024

Dealership Rating
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Clearly explained issues and provided photos from technicians to clearly show problems and explain options. Shuttle service was fantastic. I will certainly return. More

by JOSH.MICHAELS
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Recommend Dealer
Yes
Aug 01, 2024

Shottenkirk Honda of Huntsville responded

Josh, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

July 31, 2024

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Lightning fast service at the dealership. I waited for my vehicle and it was under an hour and I was in an out. More

by RLTALLY4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2024

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Employee Rating

Always a pleasure! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! More

by AXTHOMSON5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett

Aug 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael, Scott, and our team, and we look forward to working with you again.

July 27, 2024

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Employee Rating

good service but when you make an appointment online and write what needs to be done. service tech "seems" to never know what they are going to do. Had to spend an extra 2 1/2 hours to "redo" the service. More

by JOSEACOSTA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Shottenkirk Honda of Huntsville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 25, 2024

Dealership Rating
Employee Rating

I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and More

by NETWEBDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Rockett, JR Reynolds

Jul 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

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