Michael Weesner | Page 13

Always a pleasure! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! More

by AXTHOMSON5 Verified Customer Verified Customer

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good service but when you make an appointment online and write what needs to be done. service tech "seems" to never know what they are going to do. Had to spend an extra 2 1/2 hours to "redo" the service. write what needs to be done. service tech "seems" to never know what they are going to do. Had to spend an extra 2 1/2 hours to "redo" the service. More

by JOSEACOSTA2012 Verified Customer Verified Customer

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I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and the timing chain. Each time, it exceeeds $1k. In addition, I went in for a tire rotation and they only rotated two tires. I know this because I had rim scrapes on the right side (front and back). After the rotation, the tires with the scrapes were on the back. Also, I've asked to stop receiving the nonstop courtesy calls each time I get one. The keep following up until you answer. Most of the time, they're while I'm at work. They refuse to listen. At this point, I've swapped one Honda out for another brand and about to swap the second. I've spent over $100k at this dealership and it's done nothing but get worse over the past 3 years. More

by NETWEBDAVE Verified Customer Verified Customer

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My service was complete ahead of scheduled time and the waiting area was clean and had refreshments. waiting area was clean and had refreshments. More

by JUSTBECAUSE127 Verified Customer Verified Customer

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Quick in and out for a basic service interval. Time when by quickly in the quiet waiting area. Refreshments were excellent. Time when by quickly in the quiet waiting area. Refreshments were excellent. More

by FUSIONEWING Verified Customer Verified Customer

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Michael took care of everything and I am extremely satisfied. I enjoy getting to know the people who work at SH. satisfied. I enjoy getting to know the people who work at SH. More

by BETHRYBERG58 Verified Customer Verified Customer

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I was quite late to my oil change appointment, but everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. More

by JENNAJACKSON916 Verified Customer Verified Customer

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The service person was pleasant. He let me use a timer to keep up with the wait time. Thank you. He let me use a timer to keep up with the wait time. Thank you. More

by MKDONCHAN Verified Customer Verified Customer

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I was very satisfied with the service and advice on my vehicle I received during this visit. vehicle I received during this visit. More

by BAILEYMON Verified Customer Verified Customer

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Very good communications, clear explanation of the services needed for my car, took not too long to get everything fixed on my car, awesome service! services needed for my car, took not too long to get everything fixed on my car, awesome service! More

by northernlights2048 Verified Customer Verified Customer

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