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Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer | Page 14

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Michael Wemmer

March 10, 2025

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Employee Rating

The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk, Jessica Phillips, Peter Miszewski, Tom Lowther, Kevin Cameron

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Mar 11, 2025

Heiser Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 10, 2025

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Employee Rating

Greeted us nicely and answered all my questions. Made me feel confident to leave my car More

by Devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Heiser Toyota responded

Dear Valued Customer, We always want our customers to feel confident leaving their car in our care. We are so glad you had a positive experience at Heiser Toyota! Thank you for your business and let us know if we can help with any future service needs.

March 10, 2025

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Employee Rating

Clean, Coffee tastes good. Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable More

by doncahulogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Heiser Toyota responded

Don, We appreciate your kind words. Thanks for choosing Heiser Toyota!

March 09, 2025

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Employee Rating

Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. More

by Bdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

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Mar 10, 2025

Heiser Toyota responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

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Employee Rating

He was very helpful and offered to replace my registration sticker on my license plate! More

by gilbertkasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Heiser Toyota responded

Gilbert, Thanks for sharing about your experience with Heiser Toyota. Michael and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

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Employee Rating

It is a friendly place compared to where I bought the truck i just dont get a good deal when I buy a truck at heifer overall a nicer, place where I actually talk to the manager about his Mexico vacati More

by richardzahorik08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Lori Gong, Nathaniel Jenkins, Kevin Cameron , Matt Foti

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Mar 03, 2025

Heiser Toyota responded

Thank you for the kind words for our service department, Richard! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 25, 2025

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Great job, took care of everything for me which I appreciated a lot. Thank you! More

by Maddie kruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us, Maddie. We work hard to make sure our guests have a positive experience. We will share your comments with our team and look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 18, 2025

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Employee Rating

I brought my car in for sevice and was completed in less than hour. The experience was great. More

by gqdisconites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 17, 2025

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Employee Rating

Great Service and Friendly Staff. I have recommended Heiser in the past and will continue to do so in the future. More

by MATT.CZERVIONKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Heiser Toyota responded

Matt, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 13, 2025

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Employee Rating

Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. More

by AHMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Lori Gong, Nathaniel Jenkins, Kevin Cameron , Matt Foti, Joshua Porter

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Feb 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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