Michael Zoellener | Page 6

Overall, I was really happy and satisfied with my Rav4 purchase. I spoke to Michael on phone prior to coming there in-person and he was very patient and answered all my questions. He was very transparent purchase. I spoke to Michael on phone prior to coming there in-person and he was very patient and answered all my questions. He was very transparent and honest, walked me through all the vehicles that were available, pricing, leasing and purchasing options etc., on the phone which made me comfortable to come and look at the car, which I did later that day and ended up purchasing the vehicle. Loved working with Michael and want to thank everyone who assisted that day. Would definitely like to work with him again for the future purchases More

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MJ was the best the car I saw online was sold but I left with a better car I love my new 2018 Infiniti low mileage and a smooth ride. This was the best experience I have ever had at a dealership with a better car I love my new 2018 Infiniti low mileage and a smooth ride. This was the best experience I have ever had at a dealership More

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Aiyad and Mike were incredibly friendly and helpful. Aiyad and Michael Z were completely transparent in regards to services, fees, and time of delivery. I look forward to doing business with these two i Aiyad and Michael Z were completely transparent in regards to services, fees, and time of delivery. I look forward to doing business with these two in the future. More

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Aiyad ! Thank you for making my purchase so convenient. Thank you to you and your team for going above and beyond my expectations in helping me to buy my new Thank you for making my purchase so convenient. Thank you to you and your team for going above and beyond my expectations in helping me to buy my new car. I hope this association goes on and on. Please keep up the good work and bring smile to your customers. More

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In the current car market I had been trying to find a new car for quite soon time. I was frustrated searching only to find everything sold out, or long delays to get in stock. I called Suburban Toyota of Far car for quite soon time. I was frustrated searching only to find everything sold out, or long delays to get in stock. I called Suburban Toyota of Farmington Hills, and spoke to Michael Zoellender, and surprisingly he told me they had the exact car I was looking for sitting in the dealer showroom, and it was available! Michael helped me out, got me in touch with Don Yu, who also was a fantastic help. Most of our process was done remotely. It was quite honestly the most seamless, and stress free experience my wife and I have ever had buying a vehicle. Don even hand delivered my vehicle to me at my home, on a rainy day, and we live 40 mins from the dealer!! Great Job Don, I wouldn’t hesitate for a second to whole heartily recommend you, and Suburban Toyota to others. More

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Great Dealership would recommend. The customer service is awesome the finance department is awesome 5 stars. Michael Z. Handle my call with professionalism He insured me that he would The customer service is awesome the finance department is awesome 5 stars. Michael Z. Handle my call with professionalism He insured me that he would Get my issue resolved. Great communication. More

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Everything was very fast and efficient. I told them that I did not have so much time and everything was ready when we got there. Abdul also solved our problem caused by poor communication. I told them that I did not have so much time and everything was ready when we got there. Abdul also solved our problem caused by poor communication. If I had a chance to differentiate Abdul from the rest, I would give Abdul 10 stars. More

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Overall it was good service and appreciate Aiyad for his friendly approach in the entire process. friendly approach in the entire process. More

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Great Service. Aiyad made everything go smooth and hassle free. 10/10 would buy again. Aiyad made everything go smooth and hassle free. 10/10 would buy again. More

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Working with Don was an awesome experience! From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcomin From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcoming. He was was engaged and tuned into my needs of seeking a new Toyota Venza. I was very lucky to be able to test drive one and eventually lease it the same day! Don walked me through the process with ease and showed me all the ins and out with this vehicle. I also worked with Ayiad and Jon who assisted with finalizing my lease. They both were a pleasure to work with as well and we’re very patient and knowledgeable, which helped to put me at ease. Overall, I had a wonderful experience and would definitely recommend Suburban Toyota if Farmington Hills to anyone looking for great customer service! More

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