Michal Marzec Mr. Hollywood | Page 2

Great service I received terrific service. I changed my mind a few times about what vehicle I would purchase. Both Israel and Michal were helpful in walking me thro I received terrific service. I changed my mind a few times about what vehicle I would purchase. Both Israel and Michal were helpful in walking me through the process, and were very patient and efficient in getting me the vehicle I wanted. More

Helpful 0

Report | Print

Absolute lies and treated like a second class citizen. Long story short: Promised the world, but lied to and misled, with a complete lack of respect and communication. Worked for three days to build a Long story short: Promised the world, but lied to and misled, with a complete lack of respect and communication. Worked for three days to build a deal on a used vehicle trade. Alberto Cortes gave me a price, and stopped communicating. Reached out to Tom Phelan, and a manager, Michal Marzec, to make a deal and came to an agreement. I secured my own financing. At this point I was thrown back to Alberto. My bank required a bill of sale and a copy of the title to secure financing as this was out of state. I had to call multiple times to get the bill of sale from Alberto. When he came through with it, I was then told that the title was locked in a safe and they can’t get to it until Monday. No problem, I want to make a deposit to hold the car, since financing on my end was worked out. I’m then told that I can make a deposit but they can’t hold the car, UNLESS I finance through the dealership, even though my bank has already approved me. I’m told this, and to put in a credit app by Patrick Wells. He says he’ll call me right back. For 6 and a half hours I call the dealership to get in touch with these managers to finalize the sale, with every single call answered being sent to a voicemail or being told that I’ll be called back. Towards the end of the day I’m called back, Michal told me I’m approved, but they don’t know at what rate, and the finance guy is busy but he will call me back with an answer shortly. I never received a call back. After an hour I call in, and am told now by Patrick that I was denied financing, and that the car sold. With a 702 credit score, I find hard to believe I was declined, seems like an easy excuse because they probably sold the car for more profit to some unsuspecting individual. I cannot imagine in this day and age they would treat a customer like this. I was also told that, "well the customer is in the showroom, we have to take care of the one that is here." If that is the case, why do you have a website and offer a "easy" way to purchase online? Are my dollars somehow different because I'm not "in the showroom?" So if you're there, maybe you're treated with respect, but if online shopping is what you like to do, avoid this place like the plague. More

Helpful 2

Report | Print

Beuatiful The experience was very pleasant. This was absolutely the best experience i ever had at a dealership. Luis and Mycal was excellent. Thank you guys. The experience was very pleasant. This was absolutely the best experience i ever had at a dealership. Luis and Mycal was excellent. Thank you guys. More

Helpful 0

Report | Print

New car The service was great. The car buying process was speedy. The salesman was very nice. I would recommend this dealership to friends. Thanks you ! Thank The service was great. The car buying process was speedy. The salesman was very nice. I would recommend this dealership to friends. Thanks you ! Thanks More

Helpful 0

Report | Print

Great deals!! Honest!! If you’re looking to purchase a new vehicle this is the place you’re looking for!! Seba and Mike (M3) were great to work with, they made everything ea If you’re looking to purchase a new vehicle this is the place you’re looking for!! Seba and Mike (M3) were great to work with, they made everything easy and simple! More

Helpful 0

Report | Print

Deal done!!!! Luis, Patrick and Michael were the best. Made the job of buying a new car while trading in very easy and professional. Would recommend this dealership Luis, Patrick and Michael were the best. Made the job of buying a new car while trading in very easy and professional. Would recommend this dealership to all my friends. More

Helpful 0

Report | Print

MY EXPERIENCE My experience at the dealership was superlative and excellent. The attention to detail, prompt response to enquiries, the interest shown to accommoda My experience at the dealership was superlative and excellent. The attention to detail, prompt response to enquiries, the interest shown to accommodate and make sure the customer is happy is stellar. I had a delightful experience. I will be definitely back for repeat business. More

Helpful 0

Report | Print

#1 Car Salesman If you are looking for an honest deal, a good deal, a person that will work hard to get you driving out of the dealership in your dream car, look to P If you are looking for an honest deal, a good deal, a person that will work hard to get you driving out of the dealership in your dream car, look to Pasquale DiDiana. He will make sure that you drive out with a smile. We were looking for the a great SUV and a great deal and got both. He is the man to see at Jack Phelan Chrysler Dodge Jeep Ram dealership. More

Helpful 0

Report | Print

Hassle free experience!! We came in reluctantly to buy a new car because it’s always so stressful but not here! Pasquale was easy to work with and honest. And we got the Jeep We came in reluctantly to buy a new car because it’s always so stressful but not here! Pasquale was easy to work with and honest. And we got the Jeep we wanted for a great deal! Everyone was friendly and helpful. Thank you! More

Helpful 0

Report | Print

Great experience Pasquale ( Pesci) Di Diana and Michal did a great job getting us the deal we wanted without hassle, we will definitely be back for next purchase Pasquale ( Pesci) Di Diana and Michal did a great job getting us the deal we wanted without hassle, we will definitely be back for next purchase More

Helpful 0

Report | Print