Michel James | Page 5

This is the second vehicle I have purchased from CBB and it will be the absolute last. CBB was given paperwork the day we purchased the car stating when exactly the check would arrive and raised no issues o it will be the absolute last. CBB was given paperwork the day we purchased the car stating when exactly the check would arrive and raised no issues or concerns with it being 7-10 Business days. On Business Day 6, I received a call asking if I had any updates. I called the credit union and gave the info of 7 - 10 days. The literal very next day I received messages again asking for an update. I was then given demands that I needed to come back in a sign a new contract for CBBs security or bring the car back til the funds arrived, as the check hadnt arrived in 3 days and they have a supposed policy to not release a vehicle unless the money has arrived. Yet they again had documentation showing the expected SLA on the check. This went so far that it reminded me that the first time I purchased a vehicle from here in '19 this same finance department tried to screw me out of a rate that was discounted to being an employee at the financial institution that was financing that vehicle. If it hadn't been for Danny this vehicle would have been returned and I would have happily purchased a similar vehicle from a company that tried to make their screw up my issue. Be wary of dealing with their finance department. More

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This isn't your run of the mill dealership, they treat you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone un you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone unturned. More

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Scott was so helpful, he worked my deal while I was at home and even got me within my budget! I was only at deal ship for a hour and a half with finance! Thank you so much! home and even got me within my budget! I was only at deal ship for a hour and a half with finance! Thank you so much! More

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Que was excellent through the entire process, making sure he answered all of our questions. he answered all of our questions. More

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My purchasing experience was great, and the customer service I received was truly exceptional. Thank you for making the process smooth and enjoyable. I appreciate the effort and professionalism! service I received was truly exceptional. Thank you for making the process smooth and enjoyable. I appreciate the effort and professionalism! More

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This vehicle that I purchased from these people, they are awesome. Always back up their claims vehicles always satisfied me my son I believe is purchased maybe eight vehicles. I’ll keep coming back. This one awesome. Always back up their claims vehicles always satisfied me my son I believe is purchased maybe eight vehicles. I’ll keep coming back. This one’s going to my granddaughter not gonna trade it in. That’s how I am and the quality of the vehicles I purchased from this dealership. More

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From start to finish was easy and painless, was in and out within 2 hours. Sales man was great and finance was quick. out within 2 hours. Sales man was great and finance was quick. More

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Overall, a smooth and easy experience working with this dealership and especially working with Tom! Customer service, communication and positive attitude was 10/10 through and through. Very satisfied with dealership and especially working with Tom! Customer service, communication and positive attitude was 10/10 through and through. Very satisfied with my purchase and experience with Tom! More

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Working with Que and CB&B was an absolute pleasure. They aren't your typical car dealership and Que isn't your typical car salesman. He took the time to understand our needs and helped us find the car They aren't your typical car dealership and Que isn't your typical car salesman. He took the time to understand our needs and helped us find the car we wanted. While the process took over a month, Que was very patient with us and answered a ton of questions during that time. He even allowed my wife to check out the car of her dreams, although out of our price range, the smile on her face was priceless. Thank you Que, Adam and Michel, we will definitely be back again! More

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I really appreciate the help that Scott was able to provide and the extra time that he put in for me. provide and the extra time that he put in for me. More

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