Michel James | Page 4

Certified Benz & Beemer responded

Dear Saltyobrien: Thank you for your positive review. We are glad that Scott helped make your car buying so quick and easy for you. We are grateful for the opportunity to work with you and hope to have the pleasure of doing so again in the future.

Certified Benz & Beemer responded

Dear Jtswantko: Thank you for taking the time to share your compliments of the customer service provided by the CBB team. We appreciate your business and your kind recommendation of CBB to others. We look forward to working with you again in the future.

Certified Benz & Beemer responded

Dear Laurie-n-Sdale: We love to hear from our repeat customers and are glad that Mat helped make your most recent BMW purchase such an exceptional buying experience for you. Thank you for your continued patronage as well as your kind recommendation of Mat and CBB to others. We look forward to the opportunity to work with you again in the future.

Certified Benz & Beemer responded

Dear woman.little: We really appreciate you sharing how well you enjoyed your car buying experience working with Eddy. Thank you for your business. Please let us know when we can have the pleasure of helping you again in the future.

Certified Benz & Beemer responded

Dear bradh: We love to hear from our out-of-state customers! Thanks so much for sharing your compliments of Mike's customer service. We are grateful for your business and look forward to the opportunity to serve you again in the future.

Certified Benz & Beemer responded

Dear shannon.stevens322: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

Certified Benz & Beemer responded

Dear mbdesignsphx: On behalf of Andy, you are very welcome! We are glad that Andy provided you with an easy and zero-pressure car buying experience. Thank you for your kind words and support. We look forward to the pleasure of serving you again in the future.

Certified Benz & Beemer responded

Dear Con: Thanks for sharing how friendly and helpful Saw was with your recent purchase. We are sorry to hear that you felt the finance person was pushy. Normally, we attempt to make every purchase fully transparent and without any pressure. As part of that transparency, our finance person was obligated to let you know that the vehicle you purchased had an extremely limited warranty period due to its age and presented options for you so you could better protect your new purchase against future repairs. Apparently, he did so in a way that made you feel uncomfortable and, for that, we apologize. Please let us know when we can ever assist you again. Sincerely, Jack Schneider, Owner

Certified Benz & Beemer responded

Dear Kristie Bullis: You are very welcome! We appreciate you sharing your compliments of the customer service you received from Saw and the CBB team with your recent Mercedes-Benz purchase. Thank you for giving CBB the opportunity to earn your business. We hope to have the pleasure of assisting you again in the future.

Certified Benz & Beemer responded

Dear mark.pacult: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. It's great that you also enjoyed our wide selection of high-quality vehicles. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.