Michele Marsh | Page 9

Michelle greeted me and was extremely thorough with her explanation of the process regarding the servicing of my vehicle. She is a great ambassador for Kelly Nissan!!! explanation of the process regarding the servicing of my vehicle. She is a great ambassador for Kelly Nissan!!! More

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Felt that recent tires put on at Certified Division were slightly out of balance at highway speeds. Turned out 2 left side tires were out slightly..tech corrected problem slightly out of balance at highway speeds. Turned out 2 left side tires were out slightly..tech corrected problem More

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Helpful and courteous and took me right away and answered any and all questions in a proffesional, friendly manner. My customer service employee was beyond nice any and all questions in a proffesional, friendly manner. My customer service employee was beyond nice More

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As always, the service experience here is excellent: Punctual and freindly greeting from all. Service performed in a professional and timely way. Great review of services performed by serv excellent: Punctual and freindly greeting from all. Service performed in a professional and timely way. Great review of services performed by service writer. Friendly and helpful check out. I keep coming back. More

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The people were friendly the service was good and didn't not take that long. Would definitely go back for more services. The were also following the CDC guidelines for Covid. The waiting area was clean and not take that long. Would definitely go back for more services. The were also following the CDC guidelines for Covid. The waiting area was clean and spaced out More

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Michele Marsh always does a great job. She is very thorough and does a great job at explaining the work that needs to be done on your vehicle. She keeps you posted on the status of your vehicle while thorough and does a great job at explaining the work that needs to be done on your vehicle. She keeps you posted on the status of your vehicle while it is being serviced. She lays out a plan to keep your car running well throughout the year. I enjoy working with Michele. I look forward to my next visit to Kelly Nissan. Regards, Ron Semanick Palmer Township, PA More

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Peace of mind. Fair price. Easy to work with. Diagnostic report was well put together. Will return with Xterra for work as needed. Thank you! Diagnostic report was well put together. Will return with Xterra for work as needed. Thank you! More

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Excellent service department. Michelle was very helpful and knowledgeable about the parts that needed to be replace. I even scheduled the next appointment for new tires while still there. I was even offe and knowledgeable about the parts that needed to be replace. I even scheduled the next appointment for new tires while still there. I was even offered a shuttle home so I didn't need to wait when the service is performed on my tires. Any replacement parts needed they always show me the defective part. Honesty. Trustworthy. High standards for service performance. I only go to Nissan Kelly...A+. More

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First time service since I purchased my brand new Altima. Scheduled online for the following Monday for inspection and a recall. Additionally they were able to do an emissions test without notice. They offer Scheduled online for the following Monday for inspection and a recall. Additionally they were able to do an emissions test without notice. They offered to change oil and rotate tires as it had been less than 5,000 miles but greater than 6 Months. Excellent customer service. Thank you More

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Michelle and Heather were a great team. The older gentleman and Heather showed me the impressive way you integrate technology with the check in process. The best part was my oil change and tire rotat gentleman and Heather showed me the impressive way you integrate technology with the check in process. The best part was my oil change and tire rotation were free because I financed through Nissan. More

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