Michelle Barnett

I don’t know who Charles is, but Terri was extremely helpful! She was thoughtful and knowledgeable. She went above and beyond to help get me into a new car after an accident. Thanks to everyone who assi helpful! She was thoughtful and knowledgeable. She went above and beyond to help get me into a new car after an accident. Thanks to everyone who assisted that day! More

by VANDERMEER.TJ Verified Customer Verified Customer

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Larry, Michelle, Dominick and Ashleigh were all wonderful and a great help, made my experience a great one and a great help, made my experience a great one More

by davisteff Verified Customer Verified Customer

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I have purchased several vehicles from Lakeland VW and highly recommend the dealership to anyone in the market. highly recommend the dealership to anyone in the market. More

by davidkleine Verified Customer Verified Customer

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As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen😊 More

by rettacarroll1 Verified Customer Verified Customer

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Very nice. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. More

by joncjones67 Verified Customer Verified Customer

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Dominic was a very knowledgeable salesman . I would recommend him to anyone especially the critics. I would recommend him to anyone especially the critics. More

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I purchased a 2022 Tiguan R Line after test driving it. Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fi Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fixed with over $3k of parts. It’s covered under warranty and the staff have been exceptional, however, I’m not sure why the issue wasn’t noticed and resolved before putting it up for sale. I’m now a little concerned about what the future holds for this car? More

by sean.cary Verified Customer Verified Customer

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Very Happy with the service, with the attention and speed. It was convenient to drop the car and wait for it speed. It was convenient to drop the car and wait for it More

by Dean Cano Verified Customer Verified Customer

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Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

by cliftonlee2001 Verified Customer Verified Customer

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Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA Verified Customer Verified Customer

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