Michelle Barnett | Page 3

Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA Verified Customer Verified Customer

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Friendly, professional and helpful. Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, gave me a an idea of how long it would take to repair then set up a ride home for me and even arranged for me to be picked up when the vehicle was ready. Extremely helpful More

by Mkoly Verified Customer Verified Customer

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Dominic Bailey salesman Was Pleasant to Deal with. Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers t Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers that Suited Our Financial Needs. More

by ODDRIVER Verified Customer Verified Customer

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Dominic was great. Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assiste Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assisted Dominic thru the whole process for me buying my new Tiguan. More

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I was very pleased by how friendly and welcoming my salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, inclu salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, including the test drive. Fantastic experience! Thanks to Dominic, Cody and the finance manager ( sorry don’t remember his name) thanks again for your help. More

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They worked me in on a Saturday and were very professional. I was very satisfied with the work they did. professional. I was very satisfied with the work they did. More

by barricklaw Verified Customer Verified Customer

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The team of service advisors and the mechanics are why I always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. More

by moyano.lou Verified Customer Verified Customer

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Always upfront. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. More

by vwghia1971 Verified Customer Verified Customer

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Let’s start by saying this good place to buy a vehicle for me it’s in the neighborhood area somewhat what made me return is the first time came here Michell was so nice as sale associate so when this tim for me it’s in the neighborhood area somewhat what made me return is the first time came here Michell was so nice as sale associate so when this time i saw that beautiful atlas calling me say take me now I just love the place More

by raginnorman11 Verified Customer Verified Customer

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Awesome experience, quick easy transaction. Everyone we dealt with was friendly and helpful! Dominic did a great job in getting us our used GTI. Michelle and Codi were great as well. Everyone we dealt with was friendly and helpful! Dominic did a great job in getting us our used GTI. Michelle and Codi were great as well. More

by robbykuhn1 Verified Customer Verified Customer

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