Michelle Canova | Page 3

The best experience I have had in purchasing a car! The dealership is all about service, service, service. They check ALL of the boxes; i.e. pay attention to detail, listen and provide what is asked fo The dealership is all about service, service, service. They check ALL of the boxes; i.e. pay attention to detail, listen and provide what is asked for, then go a step beyond. Anderson BMW - All I can say....WHAT A TEAM! BTW - The only reason I had to give less than a Very Good rating was because I couldn't wait to drive my beautiful car home!;) (Not anyone's fault but my own!;) More

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Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

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This dealership continues to do amazing things. From sales to service, they have gone above and beyond. From sales to service, they have gone above and beyond. More

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We recently leased our third BMW from BMW of Crystal Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Our Client Advisor, Michelle Canova, is personable, experienced, and clearly knowledgeable about BMWs. In fact, she is a certified “BMW Genius.” She is perfection in the whole car buying or leasing process. The Sales Manager, Heather, clearly explained the details of the contract and thoroughly answered any questions that we had. Any time that we have our cars in for service, we have never had an unpleasant experience. The service people are courteous, knowledgeable, and clearly explain the service details. One of the details that they do that we particularly like is the follow up after the service. Not only does it address any issues that might have arisen, but it gives us a chance to say thank you personally to the service personnel. More

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Michelle did an excellent job . . we got the perfect car for family . We love our CX 9 . we got the perfect car for family . We love our CX 9 More

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Michelle is the best, kind, extremely knowledgeable and patient. We have worked together with a prior purchase and I would not have wanted to work with anyone else. patient. We have worked together with a prior purchase and I would not have wanted to work with anyone else. More

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Wonderful experience! Michelle, Mike and all the others were amazing. I highly recommend this dealership. Michelle, Mike and all the others were amazing. I highly recommend this dealership. More

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I purchased a 2023 330e from this this dealership solely because Michelle Canova coordinated the service of my 2018 X1 for the past year. I am pleased with the car and the purchase and trade in process. Th because Michelle Canova coordinated the service of my 2018 X1 for the past year. I am pleased with the car and the purchase and trade in process. Thank you, Michelle, Dan, Devon and Mike. More

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Having bought multiple BMW's I would highly recommend this dealership. Their friendly professional team of employees makes it easy to trade cars. this dealership. Their friendly professional team of employees makes it easy to trade cars. More

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Our company has leased BMW's from Anderson for over twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal with. They almost had to throw me out. More

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