Michelle Fontaine | Page 2

Just bought a Ford Maverick from Flood Ford. I can't say enough about Tyler and his attention to making the sale such a pleasant experience! Such a pleasant gentleman. From the time I got the c I can't say enough about Tyler and his attention to making the sale such a pleasant experience! Such a pleasant gentleman. From the time I got the call from Michelle in the am to the time I left with the Vehicle the next day, the whole experience went so smoothly! More

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Flood Ford recently gave me an excellent deal - so good, in fact, that I left the dealership with which I had previously leased three vehicles in a row over a ten year period! They were professional, courte in fact, that I left the dealership with which I had previously leased three vehicles in a row over a ten year period! They were professional, courteous, and very easy to deal with. At no point in the process did I feel uncomfortable or like they were taking advantage of me (which is much more than I can say about the previous dealership). Each and every one of my questions and concerns was treated seriously and answered thoroughly. I am very optimistic that I will deal with Flood Ford for all of my leasing needs in the future! Michelle Fontaine in internet sales was very responsive to all of my emails, even responding after hours! I was very glad she put me in touch with John Granata - it was a pleasure to deal with him. John is very knowledge and easy to work with. Finally, Paulette was very helpful and explained the business process step-by-step. More

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Michelle was very responsive and set up an appointment with Joe once i was ready. Would highly recommend anyone to Michelle and Joe. with Joe once i was ready. Would highly recommend anyone to Michelle and Joe. More

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I had been to lots of dealerships over the last few months searching for my dream car. Even though this was an hour away, I was happy to make the drive and they were able to call/text/email with anythi months searching for my dream car. Even though this was an hour away, I was happy to make the drive and they were able to call/text/email with anything else I needed leading up to the purchase. Everyone was super responsive and patient with my many questions. Even better, the car was on sale and the financing was great even though my credit isn't as good as it could be. The extra warranties are affordable and very comprehensive, and everyone was a pleasure to work with throughout the process. The only negative thing I experienced was realizing my license plate only had one screw on each of them, so make sure to check that before you leave! Overall I'm very happy and if it weren't far away I would go back for all my service there as well. More

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Very easy experience would recommend them to others very happy with my purchase thanks again happy with my purchase thanks again More

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Simply felt comfortable walking in the door of the dealership, the staff, and online support. dealership, the staff, and online support. More

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I purchased a new car Monday at Flood and the entire experience was both seamless and pleasant. From my first email to Michelle, to going in and meeting with John G and then working with Paulette- every experience was both seamless and pleasant. From my first email to Michelle, to going in and meeting with John G and then working with Paulette- everyone was outstanding and I never felt pushed or “sold.” I would 100% go back for my next purchase and would highly recommend Flood to anyone who is looking to make a new or used car purchase! More

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Very smooth and quick process! John was super helpful, knowledgeable and easy to work with. Michelle was very responsive to my inquiries through the internet. The truck was clean, John was super helpful, knowledgeable and easy to work with. Michelle was very responsive to my inquiries through the internet. The truck was clean, and ready to go for the test drive, and for when I drove it off the lot! Zero hiccups in the whole affair. Great experience overall. More

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Our overall experience was great from the first internet inquiry to finding and buying a good, safe used car for our daughter. inquiry to finding and buying a good, safe used car for our daughter. More

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Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks flood ford!! More

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