Michelle Fontaine | Page 4
Internet Sales Manager
Flood Ford of East Greenwich
2545 South County Trail
East Greenwich, RI 02818
Dealership Experience
20 yrs, 6 mos
Industry Experience
23 yrs, 8 mos
104 Reviews
Write a Review104 Reviews of Michelle Fontaine
October 31, 2022
I had been to lots of dealerships over the last few months searching for my dream car. Even though this was an hour away, I was happy to make the drive and they were able to call/text/email with anythi months searching for my dream car. Even though this was an hour away, I was happy to make the drive and they were able to call/text/email with anything else I needed leading up to the purchase. Everyone was super responsive and patient with my many questions. Even better, the car was on sale and the financing was great even though my credit isn't as good as it could be. The extra warranties are affordable and very comprehensive, and everyone was a pleasure to work with throughout the process. The only negative thing I experienced was realizing my license plate only had one screw on each of them, so make sure to check that before you leave! Overall I'm very happy and if it weren't far away I would go back for all my service there as well. More
Other Employees Tagged: Tyler Cratsenberg, Paulette
October 05, 2022
Simply felt comfortable walking in the door of the dealership, the staff, and online support. dealership, the staff, and online support. More
Other Employees Tagged: Chase Sullivan
September 22, 2022
I purchased a new car Monday at Flood and the entire experience was both seamless and pleasant. From my first email to Michelle, to going in and meeting with John G and then working with Paulette- every experience was both seamless and pleasant. From my first email to Michelle, to going in and meeting with John G and then working with Paulette- everyone was outstanding and I never felt pushed or “sold.” I would 100% go back for my next purchase and would highly recommend Flood to anyone who is looking to make a new or used car purchase! More
Other Employees Tagged: John Granata
June 14, 2022
Very smooth and quick process! John was super helpful, knowledgeable and easy to work with. Michelle was very responsive to my inquiries through the internet. The truck was clean, John was super helpful, knowledgeable and easy to work with. Michelle was very responsive to my inquiries through the internet. The truck was clean, and ready to go for the test drive, and for when I drove it off the lot! Zero hiccups in the whole affair. Great experience overall. More
Other Employees Tagged: John Derobbio
May 24, 2022
Our overall experience was great from the first internet inquiry to finding and buying a good, safe used car for our daughter. inquiry to finding and buying a good, safe used car for our daughter. More
Other Employees Tagged: John Derobbio
April 07, 2022
Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks flood ford!! More
Other Employees Tagged: John Garcia
February 22, 2022
All personnel were very helpful and knowledgeable from my initial internet inquiry to the final sale and financing. Staff worked very well together, making the entire process go very smooth. Polite and per initial internet inquiry to the final sale and financing. Staff worked very well together, making the entire process go very smooth. Polite and personable without the pressure, vey good experience! Trade-in and pricing were fair. More
Other Employees Tagged: John Derobbio , Paulette Mattesson, Finance
February 16, 2022
Very smooth sale. No wait time. Great experience. Bought a slightly used F150. Took it for a test ride and decided to buy it. Took about an hour. Went back the next da No wait time. Great experience. Bought a slightly used F150. Took it for a test ride and decided to buy it. Took about an hour. Went back the next day and paperwork took about an hour. More
Other Employees Tagged: John Derobbio
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