Michelle Fontaine | Page 7

Excellent customer service. They were helpful right from the start with my inquiry online. Then Chase Sullivan contacted me and when the truck I looked at was sold, he guided me to others of the same style the start with my inquiry online. Then Chase Sullivan contacted me and when the truck I looked at was sold, he guided me to others of the same style and price. I never felt pressured to purchase a vehicle from flood. The entire staff took the time to be very helpful and friendly. I highly recommend them for your next car purchase More

Report | Print

Welcoming customer service with a straight forward sales approach. No shtick, No gimmicky salesman tactics! My wife and I had a great experience and will go back for our next vehicle. approach. No shtick, No gimmicky salesman tactics! My wife and I had a great experience and will go back for our next vehicle. More

Report | Print

Good purchasing experience I had a good buying experience. I told the salesman what i was looking for in a new vehicle. He presented me with a number of options and in the end I had a good buying experience. I told the salesman what i was looking for in a new vehicle. He presented me with a number of options and in the end I purchased the vehicle I had in mind. The sales and financing process could not have gone smoother. More

Report | Print

2017 Ford Explorer Purchase The buying experience was great. Our first contact was through the internet with Michelle Fontaine. Mike Lancia, our sale rep, showed us all the avail The buying experience was great. Our first contact was through the internet with Michelle Fontaine. Mike Lancia, our sale rep, showed us all the available vehicles as well as explaining and demonstrating all the options. Paulette Matteson, the Business manager, fully explained our financing and extended warranty options to help us make an informed decision. We did not feel pressured and feel we got a fair price on the 2017 Ford Explorer and extended warranty. We look forward to an extended relationship with the dealership and are recommending Flood Ford to our friends and family for future business. More

Report | Print

Very professional There was no pressure to buy this vehicle. Everyone was very professional and accommodating. John Derobbio was great to talk to. He answered all my There was no pressure to buy this vehicle. Everyone was very professional and accommodating. John Derobbio was great to talk to. He answered all my questions and was very patient through the process. He explained everything about the truck on the day of pick-up. Thank you. More

Report | Print

Great experience This is the third vehicle we have purchased from Flood Ford and second purchase from Braden Fleming. Braden is excellent, from start to finish Braden This is the third vehicle we have purchased from Flood Ford and second purchase from Braden Fleming. Braden is excellent, from start to finish Braden made our buying experience the best I've had purchasing a vehicle. Thanks Braden and Paulette Matteson in the financial department, for providing the best experience ever. More

Report | Print

I’ve bought my last 2 vehicles from Flood Ford EG and have had great experiences both times. Jim Siler, Michelle Fontaine & Mike Flood Jr. are all great. They really worked with me to get exactly what I have had great experiences both times. Jim Siler, Michelle Fontaine & Mike Flood Jr. are all great. They really worked with me to get exactly what I was looking for at a reasonable price. I highly recommend using this dealership to buy your next Ford vehicle. More

Report | Print

Friendly, Professional Service I found a used Jeep on the Web site- reached out on line, visited the dealership to purchase- the experience was efficient and painless- and I got a g I found a used Jeep on the Web site- reached out on line, visited the dealership to purchase- the experience was efficient and painless- and I got a great used car... Very professional team at Flood. I purchased a new vehicle in 2004 and the seme great service remains-- More

Report | Print

My second Truck! This is the second truck Ive bought from from here, and both couldnt have been easier. The first one was 16years ago! This one was bought at a very This is the second truck Ive bought from from here, and both couldnt have been easier. The first one was 16years ago! This one was bought at a very difficult time in my life, because I just lost my mom weeks before. But coming back here everyone I dealt with made it so simple, first Michele online was a big help. Then Mike Lancia went out of his way to help me,and show me every inch of my beautiful new truck, all the options, and gave me a great deal, just a pleasure to buy from. Joe Perez was also a great help, and made buying it very easy as well. Many,Many Thanks to all of them, and all the people that I didn't meet that serviced my beautiful new truck and had ready for me to drive away!!!! More

Report | Print

straight up and honest, easy to deal with After having a stressful weekend at another local dealership, I was contacted by Michelle Fontaine for an internet vehicle inquiry. I explained to her After having a stressful weekend at another local dealership, I was contacted by Michelle Fontaine for an internet vehicle inquiry. I explained to her my situation and frustration of what I had been through. She told me not to worry that she would put me in contact with one of their best truck guys. That night I met John, easy going, no stress and transparent with all pricing and questions I had about the F-150, and in 2 1/2 hrs the whole deal was done from start to finish. I couldn’t be happier! Thanks John! Tony Amaral 2019 F150 SuperCrew More

Report | Print