Michelle Laughman | Page 5

She was very helpful and ensured that I was able to get in the vehicle that I wanted in the vehicle that I wanted More

by OMEALMULLINGS Verified Customer Verified Customer

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Came to BMW Akron because they were the only Costco auto program certified BMW dealer in Cleveland. Process was smooth as silk. Michele was professional and excellent to deal with. She had the car I wanted program certified BMW dealer in Cleveland. Process was smooth as silk. Michele was professional and excellent to deal with. She had the car I wanted effortless process. Couldn’t recommend more highly. More

by wlg24 Verified Customer Verified Customer

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I have not received callbacks on several questions. Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealer Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealership should give me an owner’s manual but I am still waiting for the reply to that request which I am sure will be no. I did not grow up in the digital age and although I was able to figure out the problems the employees could not answer I feel it would be much easier with a manual. Although I would recommend the dealership and the salesperson, I would give anyone a heads up on the issues I have experienced. More

by RDAVIS30 Verified Customer Verified Customer

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Best experience I've ever had purchasing a vehicle. Very informative on the features of the vehicle Very informative on the features of the vehicle More

by rmestill Verified Customer Verified Customer

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Michelle Laughman was very professional and pleasant to work with, she kept in touch throughout the process. When I am ready for a new BMW I Hope she is still there. Also Joshua Heckel explained the featur work with, she kept in touch throughout the process. When I am ready for a new BMW I Hope she is still there. Also Joshua Heckel explained the features of the car clearly > More

by lbolivar456 Verified Customer Verified Customer

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Friendly, great service and sales personnel. Would recommend for their outstanding sales and service departments Would recommend for their outstanding sales and service departments More

by RSTAAB Verified Customer Verified Customer

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Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! Erin is the most friendliest service advisor! Everyone rocks! More

by TIFFAN HELMICK Verified Customer Verified Customer

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Michelle was excellent at making my purchase easy and fast. the finance manager is very helpful and supportive fast. the finance manager is very helpful and supportive More

by MAYUR.WAGHELA Verified Customer Verified Customer

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Michelle was excellent at making my purchase easy and fast. I highly recommend seeing her if you’re looking to purchase a vehicle. fast. I highly recommend seeing her if you’re looking to purchase a vehicle. More

by Mrs. Paynther Verified Customer Verified Customer

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I purchased my 330I from Michelle and it was by far the best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In f best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In finance I had the pleasure of working with Betty who explained all of my warranty options and which ones worked best for me and my driving habits. More

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