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Michelle Laughman
78 Reviews
As a Client Advisor at Dave Walter BMW my goal is to provide clients with the ultimate experience. I have been established with Dave Walter BMW since 2010. As a team we strive for product knowledge and customer experience. It is here at Dave Walter you are able witness what sets BMW apart from all Automotive manufactures. From dynamic handling to performance, you will feel the German engineering on every road. Allow me to assist you with the Ultimate Driving Machine today!
Read moreSpecialties & Trainings
BMW Product Knowledge
Profiles and Achievement
Multi-time Center of Excellence winner
78 Reviews
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78 Reviews of Michelle Laughman
July 11, 2025
I have not received callbacks on several questions. Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealer Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealership should give me an owner’s manual but I am still waiting for the reply to that request which I am sure will be no. I did not grow up in the digital age and although I was able to figure out the problems the employees could not answer I feel it would be much easier with a manual. Although I would recommend the dealership and the salesperson, I would give anyone a heads up on the issues I have experienced. More
by RDAVIS30
Verified Customer
July 03, 2025
Best experience I've ever had purchasing a vehicle. Very informative on the features of the vehicle Very informative on the features of the vehicle More
by rmestill
Other Employees Tagged: Betty McKnight
July 02, 2025
Michelle Laughman was very professional and pleasant to work with, she kept in touch throughout the process. When I am ready for a new BMW I Hope she is still there. Also Joshua Heckel explained the featur work with, she kept in touch throughout the process. When I am ready for a new BMW I Hope she is still there. Also Joshua Heckel explained the features of the car clearly > More
by lbolivar456
Other Employees Tagged: Joshua Heckel
June 25, 2025
Friendly, great service and sales personnel. Would recommend for their outstanding sales and service departments Would recommend for their outstanding sales and service departments More
by RSTAAB
Other Employees Tagged: Kevin Walter, Mark Lyon, Betty McKnight, Haley Popeck, Edward Berrett, Jason Zweifel
June 23, 2025
Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! Erin is the most friendliest service advisor! Everyone rocks! More
by TIFFAN HELMICK
Other Employees Tagged: Eric Eisenhart, Paul Columbia, Mark Lyon, Alfonso Vason, Betty McKnight, Mario Caliri, Tanner Guist, Edward Berrett, Jason Zweifel
June 19, 2025
Michelle was excellent at making my purchase easy and fast. the finance manager is very helpful and supportive fast. the finance manager is very helpful and supportive More
by MAYUR.WAGHELA
Other Employees Tagged: Betty McKnight , josh
October 31, 2020
I purchased my 330I from Michelle and it was by far the best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In f best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In finance I had the pleasure of working with Betty who explained all of my warranty options and which ones worked best for me and my driving habits. More
by Bry.Mathe
Other Employees Tagged: Betty
December 27, 2018
A great buying experience! This is my second time purchasing a car from this dealership and it was amazing. As a consumer one of the hardest things to do is find a business that This is my second time purchasing a car from this dealership and it was amazing. As a consumer one of the hardest things to do is find a business that can consistently provide amazing service and somehow that's exactly what I've experienced with this company. Everyone (...and I mean everyone) is SO WELCOMING AND COURTEOUS. Both times that I've purchased from them I've driven nearly 2 hrs to do so and both time my expectations were exceeded. They have to have one of the best HR teams around because the people they hire just get it. No pressure, no run around, just genuinely helpful and thoughtful customer service. Every really wants to help you. Sounds simpl, but it's not. There's a real family atmosphere that they've created there that everyone top to bottom seems to truly embrace. I couldn't be happier with my new purchase and the experience that Eric and Anthony amongst others provided while my fiance and I were at their dealership. I would highly recommend them to anyone looking to buy a BMW. More
by Haroldrizzo2
Other Employees Tagged: Eric Eisenhart , Josh Jancha, Skylar Lippiatt, Anthony Salib
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