Mick Schott | Page 13

Took my Rav 4 into Toyota of Rockwall to have them look at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it st at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it started catching when opening a foot and would stop. Mic and his crew did everything they could to fix the issue to no avail. Mic finally came to me with a solution to take it to a trusted Body Shop to see if they could fix it. Mic highly recommended them so I felt comfortable going to them. After about 30 minutes I was informed the problem was fixed. I can't thank Mic and his crew enough for everything they did to try to help this Senior. Very grateful. More

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Layla was amazing to work with. She was focused on putting me in a vehicle that fit my needs, and I was absolutely thrilled to be purchasing. Introduced me to all the various depart She was focused on putting me in a vehicle that fit my needs, and I was absolutely thrilled to be purchasing. Introduced me to all the various department managers, and ensured anything I needed Inkust had to ask. Great experience. More

by jason.b.clark87 Verified Customer Verified Customer

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Excellent service and very convenient. The staff was top notch!! I will be a returning customer! The staff was top notch!! I will be a returning customer! More

by schatz1 Verified Customer Verified Customer

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Courteous and efficient. shuttle service. Updates. Overall a good experience. Easy online scheduling. Same day appointments. shuttle service. Updates. Overall a good experience. Easy online scheduling. Same day appointments. More

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Friendly and knowledgeable staff who are dedicated to fixing the issue right the first time. fixing the issue right the first time. More

by brad_hall_tx Verified Customer Verified Customer

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Excellent Service. Prompt, Professional and friendly. I always Walkin and get my service done just in time. In fact, service center folks call and remind the custom Prompt, Professional and friendly. I always Walkin and get my service done just in time. In fact, service center folks call and remind the customer and give heads up for upcoming service which beauty about this place. Indeed, a heart winning service at this service center. More

by mdraza007 Verified Customer Verified Customer

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Excellent service. Friendly service rep. Vehicle was serviced very quick and washed. Thanks for the help. Friendly service rep. Vehicle was serviced very quick and washed. Thanks for the help. More

by wfinney4 Verified Customer Verified Customer

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I really appreciate the honesty and transparency and friendliness of the service advisors! I appreciate the facility amenities for families and friendly customer service. I would wish next time that the friendliness of the service advisors! I appreciate the facility amenities for families and friendly customer service. I would wish next time that the quoted estimate for maintenance would be closer to the actual cost because I was surprised to pay over 600 when I was planning on somewhere between 4 to 500 total. I haven't found a trustworthy or convenient mechanic in Rockwall other than Toyota so I feel good continuing to bring my sequoia here! More

by noellezettas103 Verified Customer Verified Customer

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Everyone I spoke with was very friendly and helpful! Their service department is top notch! They do their best to get your car serviced quickly and safely as possible! Their service department is top notch! They do their best to get your car serviced quickly and safely as possible! More

by marjie97 Verified Customer Verified Customer

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The reason I continue to use the Dealership is because of MIC. He is the best. If you lose hime I am done. BTW I have purchased 3 vehicles from your company over ther lasst 15 years. MIC. He is the best. If you lose hime I am done. BTW I have purchased 3 vehicles from your company over ther lasst 15 years. More

by MEM32656 Verified Customer Verified Customer

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