Mickey Lambert | Page 5

Great experience from start to finish! Superb customer service from Sales to Finance to Delivery!! Tom Berges worked with us to find the right preowned vehicle and introduced us to Matt Cer Superb customer service from Sales to Finance to Delivery!! Tom Berges worked with us to find the right preowned vehicle and introduced us to Matt Cerro who worked a great deal on a 2019 Mini Cooper Countryman S! We closed both deals with Erin Chaparro the Finance Manager who was excellent and worked very hard to put together two great deals!! Thank you to all of the Ferman Team! More

by mad18944 Verified Customer Verified Customer

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Used Car Purchase Everybody there were great. From my sales rep and sales manager all the way to the financing department. No back and forth, didn’t waste time and had Everybody there were great. From my sales rep and sales manager all the way to the financing department. No back and forth, didn’t waste time and had me in and out the same day More

by Ghdjsjcidjehdidbsbxj Verified Customer Verified Customer

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Totally Professional Dan, our sales rep was excellent...Courteous and well informed..Very relaxed atmosphere..no hard sell whatever. Great service an the entire process wa Dan, our sales rep was excellent...Courteous and well informed..Very relaxed atmosphere..no hard sell whatever. Great service an the entire process was totally professional. Highly recommended!! More

by brobroyo Verified Customer Verified Customer

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Best car buying experience ever!! I hate buying cars! I've had the worst experiences and I have such high anxiety walking on to a car lot. It was truly amazing how Ferman BMW made me f I hate buying cars! I've had the worst experiences and I have such high anxiety walking on to a car lot. It was truly amazing how Ferman BMW made me feel at ease with no pressure at all! I highly recommend this dealership to anyone looking for a new or used car. This dealership goes above and beyond your expectations! Scott really listen to my needs and never pressured me at all . This dealership is one of a kind and I highly recommend it! More

by floridahairstyles Verified Customer Verified Customer

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Great Customer Service & Straight Forward I worked with Dan MacDonald who was great. He was very helpful and answered all my questions. You can tell he genuinely cares and wants to help his I worked with Dan MacDonald who was great. He was very helpful and answered all my questions. You can tell he genuinely cares and wants to help his customers. He went above and beyond if he could not answer a question he would find out. I also spoke with Mickey Lambert after calling many dealerships. His honesty and quick response time was second to none. Last but not least I received great service from Erin Chaparro who was very knowledge with the business side of the purchase and made everything very easy. They made a great team and provided a great customer experience! More

by drwutampa Verified Customer Verified Customer

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Purchasing a car was a breeze My experience purchasing a car for my daughter was excellent. Everyone was very friendly, attentive and it was much faster than I was expecting! I wil My experience purchasing a car for my daughter was excellent. Everyone was very friendly, attentive and it was much faster than I was expecting! I will definitely recommend this dealership to my family and friends. More

by brandyameyer Verified Customer Verified Customer

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Exceptional Dan was such a great help in my truck buying experience. From the online communication, to the hot coffee early Saturday morning he did everything he Dan was such a great help in my truck buying experience. From the online communication, to the hot coffee early Saturday morning he did everything he could to make sure I was taken care of. Mickey did all he could to make sure I was happy with the deal that was being made. Joe on the business side of things was a tremendous help in getting me approved and did everything he could to take care of me. More

by AJ Verified Customer Verified Customer

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Best Dealership Experience Ever For the entire week right before my birthday and Christmas, I was beyond stressed and mentally drained from repairing my car just to find out it would For the entire week right before my birthday and Christmas, I was beyond stressed and mentally drained from repairing my car just to find out it would need a new engine soon. Now I was under even more pressure to get another car ASAP because I had already missed workfor a few days due to my unreliable transportation. After doing some car shopping online, I called the dealership and spoke to Scott who actually listened to me and what I was looking for. He asked that I come in to see the car and talk about specifics but didn’t pressure me to do so. I went the next day and was blown away by the service I received. They literally made this the easiest transaction I’ve ever had with a car. I finalized the purchase this past Friday and can say that the service from everyone I spoke to was above and beyond your typical dealership. I highly recommend them More

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I know that I received a fair deal. I had a great experience with Ferman BMW. I would recommend to anyone going to trade in their vehicle, to do their homework, and know what your car i I had a great experience with Ferman BMW. I would recommend to anyone going to trade in their vehicle, to do their homework, and know what your car is worth. The purchase price was fair, and after a little "back and forth", my trade in value was fair. I give Ferman 5 STARS. I would recommend them to family and friends. Low pressure, great service....from Jack Dennis to Mickey Lambert to Scott Simpson to AJ Clarke...all treated me like I was a family member. More

by NL370z Verified Customer Verified Customer

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Not Organized Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter More

by porter.l.hale Verified Customer Verified Customer

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