Miguel Garcia | Page 14

Best experience ever! ! I couldn’t be more happy working with Nemesio. He is the only salesperson I work with. I will not go to anyone else. His professionalism and courtes ! I couldn’t be more happy working with Nemesio. He is the only salesperson I work with. I will not go to anyone else. His professionalism and courtesy goes above and beyond the norm. Most dealers make you wonder whether or not they actually care. Not Nemesio! He is a great asset to this dealership and I hope he never leaves!!👍🏻 More

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ive been to a lot of dealers and coming to yu guys was actually relaxing i got in the car i wanted and for the price i asked for Thank you Craig Camara actually relaxing i got in the car i wanted and for the price i asked for Thank you Craig Camara More

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Everyone was professional , helpful and very nice , would strongly recommend this dealership to everyone , glad they were able to help me get into my new car strongly recommend this dealership to everyone , glad they were able to help me get into my new car More

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Great customer service when it comes to questions needing to be answered. Warm and welcoming encounters and friendly environment ! to be answered. Warm and welcoming encounters and friendly environment ! More

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Pleasant and professional staff, very eager to please, even the manager came over to introduce himself even the manager came over to introduce himself More

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From the time I stepped foot in the door the people I dealt with were very kind and super helpful. Andrea V, with her great personality and sense of humor, was so knowledgeable about their products and dealt with were very kind and super helpful. Andrea V, with her great personality and sense of humor, was so knowledgeable about their products and never pressured me to purchase. I bought several vehicles from this dealership and wouldn’t go anywhere else. Keep up the good work Colonial!!! More

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They listen to my needs and delivered what I wanted great work. They went above and beyond to get it done work. They went above and beyond to get it done More

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miguel García is the best salesman, he worked hard for me to get out driving my honda HR-V charismatic and professional he treats you like family and helps you. He doesn’t give up until he helps you reach me to get out driving my honda HR-V charismatic and professional he treats you like family and helps you. He doesn’t give up until he helps you reach your goal. More

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This was not my first experience and won't be my last. It was a great experience. I would recommend them. Miguel is a man of his word I told him what I wanted and he came through. Treated me like family v It was a great experience. I would recommend them. Miguel is a man of his word I told him what I wanted and he came through. Treated me like family very satisfied. More

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Second time buying a car at Colonial Honda of Dartmouth after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, the vehicle had been very reliable and I used the Honda service department frequently for maintenance, which there are great service advisors and a great service manager. This time, I was reached out by Courtney Demello from the BDC department regarding an offer to trade in my Civic for a newer vehicle, which she immediately responded to my request for an appointment to meet with a sales person. Once I arrived at the dealership I was met by Andrew Vinagre, who gave me an exceptional sales experience during the purchase of my brand new 2023 Honda HR-V Sport. Upon testing the demo unit out, I found that I was drawn to the larger SUV coming from three years of having a Honda Civic as a daily driver. Andrew was able to get a dealer swap for me with another dealership for a great color (red) and trim coming in soon (there were some issues with delivery from the factory to the dealership which Colonial was performing the swap that delayed their original delivery date, but this issue had nothing to do with Colonial by any means, though I had mentioned that they should be more realistic when providing delivery dates in the future to reflect on the current supply chain/chip shortage we are facing). Manny, the finance director, was able to give me a much lower interest rate than I had when I financed the Civic (he also financed the Civic back in 2019) and a payment similar to what I had paid for the Civic (it is slightly higher due to the obviously higher price of the vehicle, and included trade-in and additional down payment). Upon signing the paperwork for the vehicle, there were a couple of minor issues that they were able to address right away, such as the amount of the down payment, as well as the delivery issues. Once airing these concerns Miguel Garcia, one of the sales managers, was able to address these concerns right away, which made me even more of a satisfied customer with Colonial Honda. Lastly, upon delivery of the car, I was able to return to order some additional parts, which I had an exceptional experience with the parts department during the ordering process, and given that it is in the basement of the dealership under the service department, it is open to the public at any time to request additional parts and accessories for the vehicle. I ended my general sales experience with the HR-V at the service department with the inspection sticker, which was performed in a relatively quick time, given the amount of cars that go through the garage daily for various other services. Some things Colonial Honda should improve on based on how I have seen family/friends have similar sales experiences at other dealerships is to be more flexible when it comes to the hidden costs and gotchas that come with the purchase of the car, and give the option to add/remove certain add-ons that are not needed along with the extended warranty such as key insurance, paint protection, etc. I had added these as this is a brand new vehicle, but not every vehicle or person will need these options. Overall, Colonial Honda is a dealership full of staff that will take great care of you during your sales experience and is willing to address any concerns that you have during the sales process should they arise. I plan on purchasing any additional Honda vehicles when the time comes there, as well as use their service and parts department in the future like I had with the Civic. I recommend this dealership to anyone in the Southcoast area looking for a Honda! More

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