Miguel Garcia | Page 15

They listen to my needs and delivered what I wanted great work. They went above and beyond to get it done work. They went above and beyond to get it done More

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miguel García is the best salesman, he worked hard for me to get out driving my honda HR-V charismatic and professional he treats you like family and helps you. He doesn’t give up until he helps you reach me to get out driving my honda HR-V charismatic and professional he treats you like family and helps you. He doesn’t give up until he helps you reach your goal. More

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This was not my first experience and won't be my last. It was a great experience. I would recommend them. Miguel is a man of his word I told him what I wanted and he came through. Treated me like family v It was a great experience. I would recommend them. Miguel is a man of his word I told him what I wanted and he came through. Treated me like family very satisfied. More

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Second time buying a car at Colonial Honda of Dartmouth after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, the vehicle had been very reliable and I used the Honda service department frequently for maintenance, which there are great service advisors and a great service manager. This time, I was reached out by Courtney Demello from the BDC department regarding an offer to trade in my Civic for a newer vehicle, which she immediately responded to my request for an appointment to meet with a sales person. Once I arrived at the dealership I was met by Andrew Vinagre, who gave me an exceptional sales experience during the purchase of my brand new 2023 Honda HR-V Sport. Upon testing the demo unit out, I found that I was drawn to the larger SUV coming from three years of having a Honda Civic as a daily driver. Andrew was able to get a dealer swap for me with another dealership for a great color (red) and trim coming in soon (there were some issues with delivery from the factory to the dealership which Colonial was performing the swap that delayed their original delivery date, but this issue had nothing to do with Colonial by any means, though I had mentioned that they should be more realistic when providing delivery dates in the future to reflect on the current supply chain/chip shortage we are facing). Manny, the finance director, was able to give me a much lower interest rate than I had when I financed the Civic (he also financed the Civic back in 2019) and a payment similar to what I had paid for the Civic (it is slightly higher due to the obviously higher price of the vehicle, and included trade-in and additional down payment). Upon signing the paperwork for the vehicle, there were a couple of minor issues that they were able to address right away, such as the amount of the down payment, as well as the delivery issues. Once airing these concerns Miguel Garcia, one of the sales managers, was able to address these concerns right away, which made me even more of a satisfied customer with Colonial Honda. Lastly, upon delivery of the car, I was able to return to order some additional parts, which I had an exceptional experience with the parts department during the ordering process, and given that it is in the basement of the dealership under the service department, it is open to the public at any time to request additional parts and accessories for the vehicle. I ended my general sales experience with the HR-V at the service department with the inspection sticker, which was performed in a relatively quick time, given the amount of cars that go through the garage daily for various other services. Some things Colonial Honda should improve on based on how I have seen family/friends have similar sales experiences at other dealerships is to be more flexible when it comes to the hidden costs and gotchas that come with the purchase of the car, and give the option to add/remove certain add-ons that are not needed along with the extended warranty such as key insurance, paint protection, etc. I had added these as this is a brand new vehicle, but not every vehicle or person will need these options. Overall, Colonial Honda is a dealership full of staff that will take great care of you during your sales experience and is willing to address any concerns that you have during the sales process should they arise. I plan on purchasing any additional Honda vehicles when the time comes there, as well as use their service and parts department in the future like I had with the Civic. I recommend this dealership to anyone in the Southcoast area looking for a Honda! More

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Jay went above and beyond. I highly recommend to family and friends in a heartbeat!! I highly recommend to family and friends in a heartbeat!! More

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Very polite and helpful. Not overly anxious or pushy as one often expects from a car dealer. As a recent widow I was treated with respect and kindness. Not overly anxious or pushy as one often expects from a car dealer. As a recent widow I was treated with respect and kindness. More

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Andrea took care of us from start to finish. She kept us well informed and took the time to show my wife and I all the features and even set up her phone. We will definitely go to Andrea and Col She kept us well informed and took the time to show my wife and I all the features and even set up her phone. We will definitely go to Andrea and Colonial next time around. Thanks so much! Dave Dextraze More

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Great service from everyone involved. Especially Andrew Brager. Will recommend dealership to other people!! Great Especially Andrew Brager. Will recommend dealership to other people!! Great More

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Son unas peraona amable atenta con el cliente siempre amable y te ayudan a encontrar el carro que tu nesecita amable y te ayudan a encontrar el carro que tu nesecita More

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Go straight to Andrew Bragas if you want 5 star service. He is amazing. He treated me with respect and offered amazing service. He helped me get out of a messed up car into something safe and reliable. The He is amazing. He treated me with respect and offered amazing service. He helped me get out of a messed up car into something safe and reliable. The car I traded in was a complete disaster. So I was already stressed when I had to purchase another car. However Andrew was able to work with my budget and kept in contact with me threw out the entire process. He never rushed me to close the sale.. Again only see Andrew if you want the best service. More

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