Mike A. | Page 13

Kelly Mazza was professional efficient knowledgeable. He gave me the attention I needed from the start. He answered all my questions patiently. Handled the insurance gave me the attention I needed from the start. He answered all my questions patiently. Handled the insurance More

by eyereenkbt2 Verified Customer Verified Customer

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They didn’t have what I wanted last week, when the car arrived they contacted me as promised! It was a deal and a display of their word that they would let me know when the car come in. arrived they contacted me as promised! It was a deal and a display of their word that they would let me know when the car come in. More

by lucyray1 Verified Customer Verified Customer

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Mike A is always a pleasure working with as long as he is there I will be a loyal customer and special shout out too Bryt who helped out with the technology Ty. Robert there I will be a loyal customer and special shout out too Bryt who helped out with the technology Ty. Robert More

by bobbyt512 Verified Customer Verified Customer

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Thanks You to the Team at Route 18!Always a pleasure. Thanks You to the Team at Route 18! Always a pleasure. Over the years the Crew is top Notch second to none! Facility is always friendly and clean. Thanks You to the Team at Route 18! Always a pleasure. Over the years the Crew is top Notch second to none! Facility is always friendly and clean. Much Appreciated All... Sales Mike A and Ryan Service Chris .Chris/Denise and Jeff More

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The service this time was GREAT. Had some issues in the past but am very pleased this time. Michael was my service POC he got me checked in fast and got me a ride home. He asked when I needed the car whi past but am very pleased this time. Michael was my service POC he got me checked in fast and got me a ride home. He asked when I needed the car which I was never asked before. I said I needed by late afternoon as I dropped it off at 0900. Much to my surprise it was done at 1330 and at around 1400 Michael arranged my transportation back. I am pleased that he contacted me via text as last time I was never contacted and had to get my own ride back at 1800. So this time...very happy. As I checked out I was a little irritated but ended up happy. It wasn't Michael but a diff guy. I have spent 1000s of dollars there and countless visits and I wanted use my MOPAR Coupon and the checkout guy said I couldn't use on a package deal. Kinda ridiculous when I spend so much money there. However, The mangr on duty told the checkout guy to let me use the coupon. It was only 10 percent but I really appreciated that. This time I had no problems unlike last time all my fluids were topped off and the service was quick and I was contacted about service being done. JCDR IN EAST BRUNSWICK has changed a page in service quality and I hope it continues. I have no reason to give anything less than 5 stars which unusually don't do because I had a no issues and I went smoothe I can't give anything less. Especially because of Michael contacting me and for what your manager did. So with this service I will be back....keep it up More

by kevin.vengrow Verified Customer Verified Customer

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Mike was extremely helpful and professional. He kept in constant contact with me and was always very pleasant. Very happy with everything and would recommend to a friend. constant contact with me and was always very pleasant. Very happy with everything and would recommend to a friend. More

by cgwife4evr Verified Customer Verified Customer

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I have been doing business with them for 20 years. The staff is excellent and friendly. Salesman Mike A is as honest as they come. staff is excellent and friendly. Salesman Mike A is as honest as they come. More

by bobschumody Verified Customer Verified Customer

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My salesman Mike Al-Jallad was so helpful and knowledgeable. He helped to put me in a brand new Jeep Compass and worked with me on price. Finance department wasn’t pushy with add-on packages. Ove knowledgeable. He helped to put me in a brand new Jeep Compass and worked with me on price. Finance department wasn’t pushy with add-on packages. Overall great experience. More

by Paul Unger Verified Customer Verified Customer

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They refused to service my Chrsyler T&C saying the undercarriage was rusted. But, when I took it to another service center, they said the undercarriage was not rusted and they were able to perform the undercarriage was rusted. But, when I took it to another service center, they said the undercarriage was not rusted and they were able to perform the service. I would give you zero stars if it were possible. More

by rimowitz Verified Customer Verified Customer

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I waited a week for my truck but I understood the service department was very busy. Michael kept me informed on everything he was trying to do to figure what was wrong with it. I appreciate his assistance. L department was very busy. Michael kept me informed on everything he was trying to do to figure what was wrong with it. I appreciate his assistance. Let’s hope the truck keeps running. More

by corayg Verified Customer Verified Customer

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