Mike Aslan

The sales is pretty good, the service side is where things seem to fall apart. The level of service is the same regardless of Genesis or Hyundai there’s no luxury fuel in the showroom or the service si things seem to fall apart. The level of service is the same regardless of Genesis or Hyundai there’s no luxury fuel in the showroom or the service side. The service staff seems to be inept at times and requires a lot of follow ups to get things resolved. More

by asastearns0 Verified Customer Verified Customer

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My car was I. The shop for 2 weeks. They had to order a part for a recall. I think they should’ve had the part ready for me cause they knew they were going to do t The shop for 2 weeks. They had to order a part for a recall. I think they should’ve had the part ready for me cause they knew they were going to do that repair. Also, it was very expensive to get a latch repaired. They did offer me a discount because of how long my car was in the shop and I think they forgot about it because I had to make three calls to remind them to keep working on it. More

by mmerryweather Verified Customer Verified Customer

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Very friendly nature and good service all round. Prompt and timely. Good follow up as well. Prompt and timely. Good follow up as well. More

by abhijitkolla Verified Customer Verified Customer

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Great service. The advisor recommended warranty service that fixed several issues. The charges were fair. The advisor recommended warranty service that fixed several issues. The charges were fair. More

by keshavjoshi Verified Customer Verified Customer

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We have always have great experience at Crestmont Hyundai. We have several car purchase from them and we still service our cars at Crestmont. Every time we go there Chris, the GM and his staff makes Hyundai. We have several car purchase from them and we still service our cars at Crestmont. Every time we go there Chris, the GM and his staff makes us feel home very welcoming very patient and knowledgeable about the car and customers needs. We always would like to go to Cresmont and do business with them.. More

by nourt14 Verified Customer Verified Customer

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Service was great but not sure why when calling in auto answer says to press a number for service only to transfer you to an operator who puts you through to a voicemail not in service. Left a message I ne answer says to press a number for service only to transfer you to an operator who puts you through to a voicemail not in service. Left a message I needed an oil change and had two different calls from salesman wanting to discuss the Elantra I was interested in. I had to ask the salesman to relay my message that I wanted to schedule an oil change but Mike in service gave me his card and said next time call him directly More

by marksidol61 Verified Customer Verified Customer

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Took care of my warranty work and had an oil change also. Great job! Thanks Great job! Thanks More

by las.jordan21 Verified Customer Verified Customer

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Kept me up to date and explained what needed to be done and when it would be completed and when it would be completed More

by WADL.YN Verified Customer Verified Customer

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Excellent service. Everyone goes out of their way to make you feel special. Definitely will go back Everyone goes out of their way to make you feel special. Definitely will go back More

by jimfarkas.jf Verified Customer Verified Customer

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Always a welcoming environment. Check in is quick with review of work to be completed Check in is quick with review of work to be completed More

by BOURNISE2 Verified Customer Verified Customer

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