I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
31 yrs, 10 mos
Industry Experience
37 yrs, 9 mos
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
869 Reviews
Write a Review869 Reviews of Mike Brandvold
February 28, 2014
The service advisors are the best, they are friendly and helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. One of the best service departments around. More
February 22, 2014
It was a delight to find out that Mike was willing to defend a repair with the manufacturer. It would have been expensive repair but he was able to defend the reasons why the manufacturer should cover th defend a repair with the manufacturer. It would have been expensive repair but he was able to defend the reasons why the manufacturer should cover the costs even when it was out of warranty. I appreciate his willingness to be an advocate for me and put my best interest first. Hard to find good customer service today, but Mike demonstrated the best in service during my recent visit. More
February 01, 2014
Mike was very helpful in recommending the service needed immediately and estimated cost and needs for the next service. The service was completed on time and free washing of the car was very much needed and immediately and estimated cost and needs for the next service. The service was completed on time and free washing of the car was very much needed and appreciated. Mike keep up the good work. More
January 13, 2014
jc crawford has been an exceptional salesperson at klaben ford. he is informative of ford vehicles and relates well to everyone that we have ever sent to Klaben Ford. The service dept is also excellent and ford. he is informative of ford vehicles and relates well to everyone that we have ever sent to Klaben Ford. The service dept is also excellent and the owner, Rich Klaben has always been very good to all of us each and every time we have made a purchase. More
Other Employees Tagged: JC Crawford , Kenny King, Christine Klaben, Mike Branvold, & Dallas York and the owner Rich Klaben
September 23, 2013
Mike Brandvold did a great job when I brought my Lincoln in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not h in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not have an appointment, but he was still able to service my car that day on my time schedule. It was a great experience overall and I would highly recommend seeing Mike whenever you need service on your car. More
August 19, 2013
Klaben Ford/Lincoln has given me consistently excellent service, reasonably priced, and Mike Brandvold, service manager, is very easy to deal with: reliable, polite and plain spoken. He gives clear explan service, reasonably priced, and Mike Brandvold, service manager, is very easy to deal with: reliable, polite and plain spoken. He gives clear explanations, presents options and, in my experience, has always delivered at or above expectation. I have recommended Klaben service to others and would continue to do so. More
August 13, 2013
The salesman, Don Cheatwood, was very helpful in helping me to get into the new car in a timely manner at a good price. I might not have bought it if it wasn't for him. Mike was very cooperative during this me to get into the new car in a timely manner at a good price. I might not have bought it if it wasn't for him. Mike was very cooperative during this process as my trade-in was being serviced at the time. r; More
August 07, 2013
Mike is knowledgeable and was excellent to deal with the purchase of my new Ford Fusion. I will recommend Mike for anyone looking to purchase a new Ford product from Klaben purchase of my new Ford Fusion. I will recommend Mike for anyone looking to purchase a new Ford product from Klaben More
Other Employees Tagged: Mike Cooney
May 28, 2013
though I do have all my fords serviced by Klaben Mike is a great advisor always fair and never sugar coats it. I also maintain a 1938 American LaFrance fire engine when it came time to do brakes and other i a great advisor always fair and never sugar coats it. I also maintain a 1938 American LaFrance fire engine when it came time to do brakes and other issues that required a lift Mike stepped up and was able to take care of everything that needed repaired. I don't think you would find any other dealership to do that. Mike is always spot on thanx Mike. More