I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
Write a Review1036 Reviews of Mike Brandvold
September 27, 2017
I recommend Klaben Leased two trucks there, happy with the sales and service. Highly recommend. Never a problem getting in for service and Chris in Sales is a pleasure Leased two trucks there, happy with the sales and service. Highly recommend. Never a problem getting in for service and Chris in Sales is a pleasure to deal with. Thanks. More
Other Employees Tagged: Chris Moldas
September 26, 2017
all around A1 great customer service, great lounge area, great snacks, great prices, what more can i say? Klaben gets it. For this reason i will not go elsewhere. great customer service, great lounge area, great snacks, great prices, what more can i say? Klaben gets it. For this reason i will not go elsewhere. More
September 26, 2017
Tom Alcorn leads his service team (WINNERS) Tom Alcorn works with his service team as if your vehicle is their own person transportation. Rich Klaben has a good man leading, service team. Issue Tom Alcorn works with his service team as if your vehicle is their own person transportation. Rich Klaben has a good man leading, service team. Issue happens Rich and Tom get it handled. More
Other Employees Tagged: Richard Klaben, Tom Alcorn
September 22, 2017
Service Visit & seat repair They Service personnel did a great job handling the issue that I had. They kept me informed as to the work required. They called me when work was co They Service personnel did a great job handling the issue that I had. They kept me informed as to the work required. They called me when work was completed. More
September 20, 2017
Great & Professional Service Mike and the Klaben team did great work! I was pleased with the repair and professional experience. Mike was up front and helped guide me through th Mike and the Klaben team did great work! I was pleased with the repair and professional experience. Mike was up front and helped guide me through the process. More
September 18, 2017
It was okay. I brought my car to this Ford dealership after bringing it to Liberty Ford in Brunswick. They were a lot more helpful then the Brunswick Ford. They ex I brought my car to this Ford dealership after bringing it to Liberty Ford in Brunswick. They were a lot more helpful then the Brunswick Ford. They explained everything to me step by step and helped me understand what was wrong. I did have to revisit this Ford due to them missing somethings but they fixed it that same day. More
Other Employees Tagged: Mark
September 04, 2017
Low tire pressure alert The tire inflation alert light came on and it showed a 10 psi drop in pressure of the right hand side rear tire. I called my sales rep at Klaben Ford The tire inflation alert light came on and it showed a 10 psi drop in pressure of the right hand side rear tire. I called my sales rep at Klaben Ford who advised me to come in immediatelly and have the tire and tire inflation system inspected. It was Friday afternoon and both Bob Paytas and Mike Brandvold took care of the problem which turned out to be a screw in the tread of the tire. The problem was resolved successfully thanks to the efficient help and expertise of both gentlemen. Thanks for helping me on such short notice! More
Other Employees Tagged: Bob Paytas
September 02, 2017
Accommodating A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he s A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he skipped his lunch to get me done. Accom More
Other Employees Tagged: Terry Baughman
August 31, 2017
Returning satisfied customer! I have been getting my cars from Klaben for years! JC Crawford always takes good care of us, Know I will always get a good deal! I have been getting my cars from Klaben for years! JC Crawford always takes good care of us, Know I will always get a good deal! More
Other Employees Tagged: Joe French , JC Crawford, Stephanie Slomberg
August 29, 2017
Service Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under my husbands estimate on price (always a good thing!) and quicker than I thought to finish, even with ordering parts. Everyone in service department is very friendly and looks out for each other's customers. I think I was asked by everyone passing if I had been helped yet. Always a good feeling dropping off your truck and being in a positive and friendly environment. More

