Mike Carlson | Page 33

Second times the charm I been here twice and bought 2 subarus. The first time was good but the second time was even better.Mike was very informative on what came with the Su I been here twice and bought 2 subarus. The first time was good but the second time was even better.Mike was very informative on what came with the Subaru (towing assistance) and he explained the business platform for the dealership when it came to making profit and selling volume. He quickly answered my questions and was able to go above and beyond with transferring my previous warranty. Brandon was articulate and professional. He referenced consumer reports and helped us make criticak and informative decisions. More

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Excellent, no fuss purchase. Really nice and informed staff This is my 3rd Forester and it was the least stressful of any previous purchase. Highly recommend the Internet Sales program. No pressure to add thi This is my 3rd Forester and it was the least stressful of any previous purchase. Highly recommend the Internet Sales program. No pressure to add things I didn't want or need. Staff were friendly and very knowledgable. Drove away with a smile on my face! More

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Enjoying my Subaru! We enjoyed our experience at the dealership and we are now enjoying our new car! Mike and Jeremy were very helpful and listened to our needs. Mike hel We enjoyed our experience at the dealership and we are now enjoying our new car! Mike and Jeremy were very helpful and listened to our needs. Mike helped us find the right car for us. More

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Beautiful Red Legacy The people we dealt with at Elk Grove Subaru could not have been nicer. Mike Carlson was our sales rep. and was excellent and efficient at handling o The people we dealt with at Elk Grove Subaru could not have been nicer. Mike Carlson was our sales rep. and was excellent and efficient at handling our paperwork and questions. Mike Lagandaon was our finance man. Mike. L. was also very friendly and efficient with the miles of paperwork it takes for a car purchase these days. We couldn't have been more pleased with how nice they both were and did the best they could for us to get thru the whole process. I would not hesitate to recommend Elk Grove Subaru and these two Mikes to anyone. Thanks so much. More

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Sunday Blessings via Mr. Gentleman Bruce Cunningham! What can we say? Mr.Cunningham exceeding our expectations with a perfect dose of human kindness, genuineness, advocacy, exceptional service and courte What can we say? Mr.Cunningham exceeding our expectations with a perfect dose of human kindness, genuineness, advocacy, exceptional service and courtesy! We are blessed to have begun our New Subaru relationship and purchase with the this fellow, which is why we are adopting him into our family! Lol Much Gratitude Elk Grove Subaru! Bruce and Jeremy made our Anointed Sunday subaru experience a successful blast! Warmly, "Namaste" the Marete family! :) More

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Excellent service and selection Excellent customer service. To start I went online to get a basic info via Autobytel and Mike Carlson was the first to contact me to as what he could Excellent customer service. To start I went online to get a basic info via Autobytel and Mike Carlson was the first to contact me to as what he could do for us. I only received one other email and no follow up. Mike Carlson went out of his way even at 9:30 to 10pm to return a few text on some questions we had. Great to see them taking the initiative to want to work for the customer. We arrived at Elk Grove Subaru around 6pm so that my wife could do a few test drives and we were introduced to Bruce Cunningham who took the time with my wife to Mae sure she felt comfortable and answered any questions she had. After a few test drives we decided on the 2016 Outback. Mike and Bruce took the extra time to not only answer our questions but made sure we were happy with the process. By 9:30 we drove of the lot in our new Outback. Mike in financing was very helpful as well. More

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Great experience This was our 2nd purchase from Elk Grove Subaru and we couldn't be happier. Friendly, quick, and no pressure to sign. If you are looking for a Subaru, This was our 2nd purchase from Elk Grove Subaru and we couldn't be happier. Friendly, quick, and no pressure to sign. If you are looking for a Subaru, I would highly recommend Elk Grove. In fact, we drove from the Bay Area and passed up multiple Subaru dealerships just to shop at Elk Grove. More

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Positive Experience I purchased a 2016 Forester. Mike Carlson was awesome to work with. He's professional and genuinely cares about his customers. I also had an access I purchased a 2016 Forester. Mike Carlson was awesome to work with. He's professional and genuinely cares about his customers. I also had an accessory installed and was impressed with how quickly the service department took care of it. First time I've ever purchased a vehicle without spending hours at a dealership being schlepped from one office to another. Elk Grove Subaru gets Customer Service! More

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Excellent Customer Care We had been researching and contacting regional Subaru dealerships once we decided we wanted to buy a Forester. Elk Grove Subaru surpassed every other We had been researching and contacting regional Subaru dealerships once we decided we wanted to buy a Forester. Elk Grove Subaru surpassed every other dealership in price and customer service from the first contact. We test drove a Forester with Aaron Magana, who was helpful, sincere, and just a really nice person. We worked with Mike Carlson through internet sales for our purchase, and he made the process easy, understandable, efficient, and celebratory. Jeremy Remillard was extremely thorough in his explanation of options. It was our first purchase of a new car, and we couldn't imagine a better experience. More

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professional and respectful sales team We had a great experience with Mike, the manager of internet sales, buying our new Crosstrek. From start to finish it was about a 3 hour experience an We had a great experience with Mike, the manager of internet sales, buying our new Crosstrek. From start to finish it was about a 3 hour experience and he was able to push his team to get our new car ready that evening instead of the following morning. The deal we got was as good as any we could have found. More

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