Mike Castori | Page 4

My advisor Michael was great understood what need to be done, communicated when it was complete. Michael is always awesome to work with! done, communicated when it was complete. Michael is always awesome to work with! More

by trngdude Verified Customer Verified Customer

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They fixed our 2018 Jeep with only 58,000 miles on it. They put a new fuel pump and a new valve cover gasket. We are home for two days only drove it twice and it died in the middle of the road on my wife They put a new fuel pump and a new valve cover gasket. We are home for two days only drove it twice and it died in the middle of the road on my wife so after spending $2600 we are back where we started And I’m too scared to bring it back to them because they didn’t fix it the first time More

by Barbara Cameron Verified Customer Verified Customer

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13 times for a van that's still not fixed and they can't find the issues but I'm suppose to go month after month losing money and go bank rupt while they say qe can't duplicate the issue when their on manag find the issues but I'm suppose to go month after month losing money and go bank rupt while they say qe can't duplicate the issue when their on manager drove van and it do it to him also More

by JERzeygirl869 Verified Customer Verified Customer

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Everyone at this dealership is kind, knowledgeable, trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. More

by nanlhall Verified Customer Verified Customer

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Big Mike was our contact point. He tried his best and was very helpful. Quick to respond and try to accommodate us. Thank you Mike. He tried his best and was very helpful. Quick to respond and try to accommodate us. Thank you Mike. More

by jet.torres78 Verified Customer Verified Customer

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Very kind responses and answers from your team. My only negative is this... my wait was just under two hours and the inside waiting area along with the area outside smoking area were gross. The My only negative is this... my wait was just under two hours and the inside waiting area along with the area outside smoking area were gross. The bubble wall is very dirty, the outside area could be cleaned as there was not a cigarette can so most threw their butts on the ground. There was even a rusty razor blade on the sidewalk. I walked to the front of your store to take a phone call, while going to sit in a tan swivel chair, i pulled out 8 black coffee straws that were stuck down the side of the cushion. I made the decision to come to your dealership verses punta gorda. It was an overall good experience but your not getting your monies worth from your cleaning company. More

by williamsmaryjo Verified Customer Verified Customer

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5 five hour oil change, tire rotation and diagnostic only to be told I had to take my car to another dealership. Plus now my wheel speed sensors are broken and the TPMS light is on because the sensor is not to be told I had to take my car to another dealership. Plus now my wheel speed sensors are broken and the TPMS light is on because the sensor is not working. Car now has steering issues. More

by VCOAKLEY Verified Customer Verified Customer

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They were very good to work with. I would use them again if I need anything else done I would use them again if I need anything else done More

by flinthibler Verified Customer Verified Customer

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Buyer beware! Customer service sucks.. they don’t call you back.. they have had my truck for 3 weeks now for warranty repair.. I now don’t have a vehicle to drive. Customer service sucks.. they don’t call you back.. they have had my truck for 3 weeks now for warranty repair.. I now don’t have a vehicle to drive.. they don’t offer courtesy vehicles unless you pay for it.. they promised my truck would be done today.. nope.. another lying xxx phone call making more excuses.. I’m irate.. if I could give a negative 100 review I would.. I will NEVER be back to this xxxx dealership EVER!!🤬 More

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Professional service with excellent communication. I appreciated the ride service and car wash. Thank you! I appreciated the ride service and car wash. Thank you! More

by tdapking Verified Customer Verified Customer

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