Mike Castori | Page 5

Buyer beware! Customer service sucks.. they don’t call you back.. they have had my truck for 3 weeks now for warranty repair.. I now don’t have a vehicle to drive. Customer service sucks.. they don’t call you back.. they have had my truck for 3 weeks now for warranty repair.. I now don’t have a vehicle to drive.. they don’t offer courtesy vehicles unless you pay for it.. they promised my truck would be done today.. nope.. another lying xxx phone call making more excuses.. I’m irate.. if I could give a negative 100 review I would.. I will NEVER be back to this xxxx dealership EVER!!🤬 More

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Professional service with excellent communication. I appreciated the ride service and car wash. Thank you! I appreciated the ride service and car wash. Thank you! More

by tdapking Verified Customer Verified Customer

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I was very pleased with my service this time. Everyone was very nice. My service was excellent Everyone was very nice. My service was excellent More

by Kathy Verified Customer Verified Customer

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All of the service team is extremely helpful and made sure everything got done correctly! sure everything got done correctly! More

by Bradyforrest71@gmail.com Verified Customer Verified Customer

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WORST EXPERIENCE EVER! , AAA TOWED IN 10/8/25 FOR DEAD BATTERY. CALLED NUMEROUS TIMES TO FIND STATUS OF CAR. SENT INFO. TO CHATROOM 10/12/25 "SOMEONE" WILL CALL BACK NE , AAA TOWED IN 10/8/25 FOR DEAD BATTERY. CALLED NUMEROUS TIMES TO FIND STATUS OF CAR. SENT INFO. TO CHATROOM 10/12/25 "SOMEONE" WILL CALL BACK NEVER HAPPENED. TALKED WITH ASHLEY, TOLD ME JOSH WOULD CALL BACK. NEVER HAPPENED. MANY CALLS MADE WITH NO RESPONSE. 10/15/25 WENT TO DEALERSHIP TO FIND CAR, NO HISTORY OF CAR, M. CASTORI CHECKED COMPUTER. TOLD HIM I WAS GOING TO CALL POLICE TO REPORT STOLEN CAR. FREDDY JUST HAPPENED TO HEAR ME TALKING ABOUT LOST CAR. HE JUST HAPPENED TO FIND KEYS ON DESK WITH KEY TAG WITH MY PHONE # ON IT. NO ONE BOTHERED TO CHECK FOR CAR, CALL ME FOR INFO. FINALLY PICKED UP CAR 10/16/26. FREDDY DID GET CAR READY FOR PICK UP, WAS VERY NICE ABOUT MY ISSUES. I COULD GO ON. I CALLED RON TORRES, AFTER RECEIVING E-MAIL HOW I RATED SERVICE. CALLED TWICE, NO RETURN CALL. THIS ALL FOR DEAD BATTERY! VERY POORLY MANAGED DEALERSHIP. MTA2018Compass More

by MARLA48079 Verified Customer Verified Customer

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They were very friendly and fast. Even washed my car for me when they were done. Even washed my car for me when they were done. More

by roboscam Verified Customer Verified Customer

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Service was great. The price was exactly what they estimate my sales person was great. The price was exactly what they estimate my sales person was great. More

by andreagambino9476 Verified Customer Verified Customer

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Mike in service is a definite a top notch service manager do what u need to keep him always call me back and a straight shooter we have been buying dodge trucks for 41 years some dealers are good some ok do what u need to keep him always call me back and a straight shooter we have been buying dodge trucks for 41 years some dealers are good some ok top notch dealer thanks More

by pugarama53 Verified Customer Verified Customer

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I brought my truck to have the air condition repaired, and I received it back with the speakers broken, and you are refusing to fix them and I received it back with the speakers broken, and you are refusing to fix them More

by AVAROSE25253131 Verified Customer Verified Customer

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Mike in the service center was very through on all the work and price that would be expected when all the work was completed! work and price that would be expected when all the work was completed! More

by natureguy20_05 Verified Customer Verified Customer

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