Mike Cerva
Mike Cerva at Lou Fusz Kia

Mike Cerva | Page 11

Sales Consultant

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.8
196 Reviews
4.8

196 Reviews

Write a Review

196 Reviews of Mike Cerva

May 15, 2023

Dealership Rating
Employee Rating

The whole process was great. Mike walked me through everything I needed to know and do. Everyone is super friendly. More

by lwells.lw49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Michael Wands

May 15, 2023

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 15, 2023

lwells.lw49 responded

Thank you

April 30, 2023

Dealership Rating
Employee Rating

Brian was wonderful! Came in on his day off to sell us our family vehicle! More

by mike.a.lee35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

April 27, 2023

Dealership Rating
Employee Rating

Great customer service and overall experience. Extremely helpful, flexible and accommodating! Much better experience with Lou Fusz than other dealers. More

by prayzehim13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Larry Haywood

May 01, 2023

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 19, 2023

Dealership Rating
Employee Rating

Amazing from start to finish. Customer service was excellent and their integrity was through the roof. More

by John H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Michael Wands

Apr 21, 2023

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 12, 2023

Dealership Rating
Employee Rating

I had a great experience with Mike. He was great to work with and very knowledgeable about my vehicle. More

by jmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Michael Wands

Apr 13, 2023

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 12, 2023

Dealership Rating
Employee Rating

Mike was so helpful and nice! He found me exactly what I was looking for and made the buying process easy and explained everything to me along the way. Would definitely recommend More

by tslehnert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Crystal Cody

Apr 13, 2023

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 06, 2023

Dealership Rating
Employee Rating

I always feel confident with the service guys—knowing they are steering me in the right direction. More

by ebrooke0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 27, 2023

Dealership Rating
Employee Rating

It was a great experience. I wish he would get a raise. I would buy from them again. More

by Justice_selmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

March 18, 2023

Dealership Rating
Employee Rating

Don’t waste your time at this dealership. Extremely rude management. Go somewhere else and buy your car More

by rossav12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Curtis Laws , The GM at this place is a absolute joke & that’s putting it lightly

Mar 20, 2023

Lou Fusz Kia responded

Please let us know how we can give you a five-star experience next time! Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

March 12, 2023

Dealership Rating
Employee Rating

car reservation and selection was smooth with mike. on finance department crystal didn't mention that we could opt out with not having extended warranty. More

by ron2xlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Crystal Cody

Mar 14, 2023

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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