199 Reviews of Mike Cerva
August 06, 2023
Everyone was very helpful and answered all of my questions in a timely manner and seemed to know exactly what I needed questions in a timely manner and seemed to know exactly what I needed More
Other Employees Tagged: Josh Hough
August 02, 2023
They had my Kia for 3 days to replace a warranted battery. I took it home and within 3 days the battery was dead. I had it towed for the second time and they kept it for 8 days. They claim a dome lig battery. I took it home and within 3 days the battery was dead. I had it towed for the second time and they kept it for 8 days. They claim a dome light drained the new battery. I never touch the dome light. I was going to buy another Kia but have chained my mind. Customer service is non existent there anymore More
Other Employees Tagged: Don’t know any names
July 30, 2023
They were very helpful and explained things throughly. They shared information that my insurance neglected to share. It was also helpful that Lou Fusz had cars in stock to choose from. They shared information that my insurance neglected to share. It was also helpful that Lou Fusz had cars in stock to choose from. More
Other Employees Tagged: Michael Wands
July 24, 2023
Our sales rep, Mike was fantastic. Showed us multiple options and did not pressure us. We'll be returning for future purchases. Showed us multiple options and did not pressure us. We'll be returning for future purchases. More
Other Employees Tagged: Curtis Laws
June 30, 2023
Everything with this dealership is 5 stars. They really understand making the customer experience exceptional. I would recommend Lou Fusz Kia to anyone. They really understand making the customer experience exceptional. I would recommend Lou Fusz Kia to anyone. More
Other Employees Tagged: Joe Shepard, Jared Kloempken, Kenneth Sawicki
June 23, 2023
Josh and Joe were easy to work with. Definitely will be back for next car purchase. Definitely will be back for next car purchase. More
Other Employees Tagged: Joe Shepard, Larry Haywood, Curtis Laws, Jake Degenhardt, Danielle Roemersberger, Josh Hough, Kirstie Crook, Brian Schaeperkoetter , Crystal Cody
June 15, 2023
Working with Jerad was great. I appreciated his communication and honesty. Mike Cerva was very helpful too. I’m sorry, but I don’t remember who Michael Wands is so I did not write I appreciated his communication and honesty. Mike Cerva was very helpful too. I’m sorry, but I don’t remember who Michael Wands is so I did not write him. More
Other Employees Tagged: Joe Shepard, Jared Kloempken
June 12, 2023
Mike Cerva is as good as it gets. Great customer service, easy to talk to, very knowledgeable about the entire process. Such a pleasure!! Great customer service, easy to talk to, very knowledgeable about the entire process. Such a pleasure!! More
Other Employees Tagged: Curtis Laws, Michael Wands
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