Mike Covington | Page 13

Friendly, very helpful, and will go above and beyond to make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answere make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answered all my questions and made the experience fun! Mike Covington and Justice Goodner were absolutely tremendous and found the best possible route to finance my vehicle. Everyone on this staff will go to high lengths to put you in the car you want. You won't regret buying from Toyota of Cleveland! More

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I went in to have a recall done on my Camry. While I was waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-i waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-in on my car & helping me to get the right payment amount I need each month on the new one. Mike Covington & Malika Nelson was so helpful with all my concerns and questions. Alfred Polk was very helpful also explaining my fiance questions. I would give them a 100 if I could. More

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Alfred is the consummate professional. We thoroughly enjoyed our car buying experience here and with him. He answered all questions we had about the vehicle, showed us how to operate the navigation, aud enjoyed our car buying experience here and with him. He answered all questions we had about the vehicle, showed us how to operate the navigation, audio, and touch screen. He discovered that there was a dent in the door, and he coordinated getting the dent removed. I will most certainly come back to Toyota of Cleveland. More

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I had a great experience at Toyota of Cleveland. Matthew Frady was my salesperson and Alfred Polk was my financial person. They were both excellent. I was looking for a RAV4 with specific colors (gray). Frady was my salesperson and Alfred Polk was my financial person. They were both excellent. I was looking for a RAV4 with specific colors (gray). Mike Covington attempted to locate one at another dealership for me. When this was not successful Matthew worked with me to order what I wanted. Matthew was awesome. He kept me abreast of the arrival of my new vehicle. He lined up to have the black fabric seats replaced with gray leather ones. He definitely goes above and beyond for his customers. I highly recommend Matthew. These 3 associates made my vehicle purchasing experience great! More

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I recently purchased a Tacoma Limited from Toyota of Cleveland. Louis, Crystal, Mike and Joey were outstanding to work with. They made sure I had all of my questions answered and were low pressure thr Cleveland. Louis, Crystal, Mike and Joey were outstanding to work with. They made sure I had all of my questions answered and were low pressure through the whole process. Their focus was making sure I got exactly what I was looking for. Louis's friendliness, attention to detail and courtesy is why I will be a Toyota of Cleveland customer for life. They are the best dealership around! More

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Toyota of Cleveland is "The Best"!! Everyone at this dealership is friendly and will go above and beyond to help you in the process of purchasing a new or used car. I've been trading and buying cars at dealership is friendly and will go above and beyond to help you in the process of purchasing a new or used car. I've been trading and buying cars at Toyota of Cleveland for years and my experience is always "Over the Top"!! Shout out to my great salesman, Greg Bain, and Finance Director Tyler Ratledge who always take good care of me during the purchase as well as following up to assure me that the Toyota Team is always there to help me even after the purchase. Alfred in the Finance Dept. was friendly and Quick to finalize the process. The Service Department experience is always a great experience as well!! I rate this Dealership and my experience there as a 10+!! More

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The staff was friendly and courteous. They listened to what my automobile needs were and found me the perfect fit. I definitely recommend them when considering a new vehicle purchase. what my automobile needs were and found me the perfect fit. I definitely recommend them when considering a new vehicle purchase. More

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Excellent service. Great selection of inventory. Clean and well kept facility. Thank you. I I I I I I I I I I I I and well kept facility. Thank you. I I I I I I I I I I I I More

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Wonderful experience from start to finish. Malik Nelson answered all of our questions and did not push or pressure us. We appreciated that very much! Malik has also checked in with me, to see if I had an answered all of our questions and did not push or pressure us. We appreciated that very much! Malik has also checked in with me, to see if I had any questions. He followed up by texting me videos of my new car's features. We are very happy with this purchase and with all of the service we received. More

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Called at noon. Test drive 6PM. Signed papers at 830 PM. I was supposed to get a new Tundra from you folks. It all worked out seamlessly. THANK YOU! I was supposed to get a new Tundra from you folks. It all worked out seamlessly. THANK YOU! More

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