Mike Covington | Page 39

buying a sued car Tommy and Philip were great to work with. They were informative but not high pressure. If they did not have an answer to a question they found some on Tommy and Philip were great to work with. They were informative but not high pressure. If they did not have an answer to a question they found some one who did. they are both pleasant people to work with. More

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Great experience. I highly recommend! Upon arrival I was greeted promptly by a nice young gentleman by the name of Rob Reid. I was there looking for camrys. Mr. Reid was highly knowledgeab Upon arrival I was greeted promptly by a nice young gentleman by the name of Rob Reid. I was there looking for camrys. Mr. Reid was highly knowledgeable and took his time explaining the features of the car. Once I settled on a color. We went inside to discuss numbers where I met Mike. He was also a pleasure to deal with. We wrapped things up quickly and i was on my way. Loving my Camry! More

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Totally satisfying experience. Our experience with this dealership was an exceptional one. We are lookers and shop around for every major purchase. We, however, did not do that this Our experience with this dealership was an exceptional one. We are lookers and shop around for every major purchase. We, however, did not do that this time. They were the first and only dealership we visited to buy our new Avalon. Why did this happen? We met and dealt with an outstanding salesman, Tommy Strickland. We spent a lot of time with Justin, the sales manager. We were able to negotiate a deal with him with which we were very satisfied. In addition, Mike, the finance man, was congenial, pleasant and helpful. This dealership has some outstanding people in our opinion. I will recommend them to our friends and family. And we will use them again if the occasion arises. Tommy's last name is Shackelford. More

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New Highlander Did my homework up front including walking the lot on Sunday, matching vin numbers on vehicles and online, researching trade in value and choosing my Did my homework up front including walking the lot on Sunday, matching vin numbers on vehicles and online, researching trade in value and choosing my salesman. My efforts paid off and I was able to walk in with list of exact cars I wanted to drive, salesman I wanted to work with and negotiating armor. I walked out with a pleasant experience and good deal for everyone. There were a few hiccups in the paperwork process, but all was quickly remedied. "Big D" was easy to work with, knowledgeable about product and listened to both my wishes for a vehicle and my expectations on working the process. WELL WORTH the drive from Chattanooga! More

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Terrific long-distance sale I'm from Maryland and have been looking for a nice BMW Z3 for several months. Toyota of Cleveland had exactly what I was looking for - but they were I'm from Maryland and have been looking for a nice BMW Z3 for several months. Toyota of Cleveland had exactly what I was looking for - but they were in Tennessee and I'm in Maryland. The team there made this long-distance sale a terrific experience. This is first time I've purchased a car, sight-unseen, and based on this experience, I certainly would have no hesitation in buying another car from this dealership, in this way. Everyone I dealt with were extremely professional and a real pleasure to work with. With this kind of transaction, communication is key - and with these folks it was certainly exceptional. They even helped line up a terrific shipping company to deliver the car. Thanks to all there for making this purchase such a pleasure! More

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Quick and friendly service Our dealer was very friendly and got the paperwork moving quickly as soon as he had assisted us with our questions and concerns. He was not pushy at a Our dealer was very friendly and got the paperwork moving quickly as soon as he had assisted us with our questions and concerns. He was not pushy at all and remained very patient the whole time our young daughter was with us. More

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Excellent Service! I had a terrible experience at the Nissan dealer across the street. The employees were extremely unprofessional and unhelpful. I drove 45 minutes to l I had a terrible experience at the Nissan dealer across the street. The employees were extremely unprofessional and unhelpful. I drove 45 minutes to look at a car and it wouldn't even start when I got there. Then, I found Toyota of Cleveland and I couldn't have been happier with their service. Everyone was very polite, professional, helpful, and knowledge. How refreshing! I LOVE my new car and I'll be referring everyone to Toyota of Cleveland for their next new car from here on out. Great work, guys! More

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Excellent! I purchased a Tacoma 10/2017 and knew what I wanted and called after researching on line. Rebekah answered all my questions and got back with me with I purchased a Tacoma 10/2017 and knew what I wanted and called after researching on line. Rebekah answered all my questions and got back with me within the hour. At the dealership, sales rep, Stockton Coffey was most helpful from answering any questions, to paperwork, friendly and went over every detail of the truck to make sure we were comfortable with the purchase before we left the lot! I wouldn't go anywhere else! More

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all good very helpful, nice people. the dealership is beautiful and offers a large selection of cars and trucks and suvs. the refreshment selection is great very helpful, nice people. the dealership is beautiful and offers a large selection of cars and trucks and suvs. the refreshment selection is great, also. More

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Very nice, courteous people. Very kind and pleasant to deal with. Very prompt with everything. Highly recommend for any vehicle purchase. Will definitely go back for another pu Very kind and pleasant to deal with. Very prompt with everything. Highly recommend for any vehicle purchase. Will definitely go back for another purchase as well. More

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