Mike Feinstein
Mike Feinstein at Lou Fusz Kia

Mike Feinstein | Page 6

General Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Mike Feinstein

September 09, 2021

Dealership Rating
Employee Rating

They are friendly and on time. It is always a good experience. I I have recommended people and one person bought a SUV. Thank you More

by marcib7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Lou Fusz Kia responded

Thank you for taking the time to leave us a review! We appreciate your business and your recommendation of our store! We look forward to serving you in the future!

September 02, 2021

Dealership Rating
Employee Rating

Everyone was great. Fast, helpful and made sure to take care of all things big and small. Loved the car and the people! will shop there again and again! More

by jesse44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Mike Cerva , Ryan was great!

Sep 02, 2021

Lou Fusz Kia responded

Thank you, Jesse! We look forward to seeing you in our dealership again!

May 06, 2021

Dealership Rating
Employee Rating

Excellent, friendly, and prompt service. Trustworthy and fair. It was great working with Mike, Curtis and Joseph. I will definitely be back. Thank you for a great experience. More

by kfh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Curtis Laws

May 14, 2021

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

March 08, 2021

Dealership Rating
Employee Rating

Michael Feinstein has taken buying a new car to a higher level I have purchase Many new cars over the years and have never been so well treated as my recent purchase More

by TEDBARR
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken

Mar 10, 2021

Lou Fusz Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

Mar 11, 2021

TEDBARR responded

I simply love my New Kia it is very innovative and a pleasure to drive Thanks to Ryan and Mike I have a better understanding of how to use All the technology

February 25, 2021

Dealership Rating
Employee Rating

Both Mikes were outstanding, finance guy made it easy, Joe and both Mike’s thanks for putting up with this old country boy!! Thanks Ernie More

by catcatrett
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Thank you for the kind words about Joe and Mike. It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 26, 2021

Dealership Rating
Employee Rating

always a good experience with the Zach in the Service Department. I highly recommend this place. They are fair priced and do excellent work on cars. More

by Andrew C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Andrew Stumm , Zack Lentz, Nicci Pollard

Feb 01, 2021

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

October 30, 2020

Dealership Rating
Employee Rating

The Service Dept at Kia is the BEST! They are always friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! More

by JOYPHIL413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Jared Kloempken, Sam Day , Kevin Derleth, Zack Lentz, Nichole Medsker, Nicci Pollard, Kris Portnoy

Oct 30, 2020

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

October 26, 2020

Dealership Rating
Employee Rating

I had done all of my research online and chose the car I wanted to purchase. They had prepared the car, but when I arrived and took a closer look at that particular car, I changed my mind. They were graci More

by DDEVONSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

October 09, 2020

Dealership Rating
Employee Rating

Wonderful buying experience with Mike Cerva. He has been on top of things and kept us in the loop at all times. Professional and dedicated to his work. More

by gazit_a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva

Oct 13, 2020

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 18, 2020

Dealership Rating
Employee Rating

Service department was ok they did good work. I felt that the management didn't care at all about answering my questions. I have bought a lot of cars from Lou Fusz and they certainly didn't even call m More

by sjackson1952
Recommend Dealer
No
Sep 18, 2020

Lou Fusz Kia responded

Hello, Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. My phone number is 314-595-2940 if you prefer a phone conversation. Sincerely, Andy Stumm Service Manager Lou Fusz Kia

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