Mike Feinstein | Page 7

Awesome experience and really enjoyed the great customer service provided. I will definitely return the next time I need service for my new car. Awesome! service provided. I will definitely return the next time I need service for my new car. Awesome! More

by Gigi Nap Verified Customer Verified Customer

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Great people, great service, great car! This is the third time we've shopped with Lou Fusz Kia in St. Louis. They are a great team and easy to work with. Mike and Jared were very responsive This is the third time we've shopped with Lou Fusz Kia in St. Louis. They are a great team and easy to work with. Mike and Jared were very responsive and I am so happy with our Telluride! More

by mnavarro40 Verified Customer Verified Customer

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The service was friendly, accurate, & straight to the point. I will be recommending this dealership to everyone!!!! I LOVE MY KIA!!!..so glad I made the choice to use this dealership!!! point. I will be recommending this dealership to everyone!!!! I LOVE MY KIA!!!..so glad I made the choice to use this dealership!!! More

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Great people from the Service department to Sales Quick, friendly and always helpful- They make it easy. Thanks! As advertised a sale start to finish in about an hour, even with test drive time Quick, friendly and always helpful- They make it easy. Thanks! As advertised a sale start to finish in about an hour, even with test drive time More

by ann.fitzgerald Verified Customer Verified Customer

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I can't say enough good things about the service department! They are a great crew and they go above and beyond in customer service. department! They are a great crew and they go above and beyond in customer service. More

by nicci1222 Verified Customer Verified Customer

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Lou Fusz Kia is an outstanding Kia Dealership. The staff is knowledgeable, kind and efficient. The general manager, Mike Feinstein, was professional and eager to please the customer. I will return for all is knowledgeable, kind and efficient. The general manager, Mike Feinstein, was professional and eager to please the customer. I will return for all my vehicles. More

by BETTI B. Verified Customer Verified Customer

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Lou Fusz Kia was a great experience. Everyone was very helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. More

by ReneHertweck Verified Customer Verified Customer

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Five star service every time. This is why I keep buying kia as well as my family. Michael Feinstein and his staff make you feel like family. kia as well as my family. Michael Feinstein and his staff make you feel like family. More

by VOYLESDEREK Verified Customer Verified Customer

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Awesome! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! More

by KR Verified Customer Verified Customer

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Worst dealership I’ve ever dealt with. I have tried for weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents. Originally when I went into the dealership to speak with someone Kris, took my name down ... but as he was spelling it he didn’t do it correctly. I tried To correct him, and he replied “ I know I spelled It wrong but I know how to say it.” COMPLETELY disrespectful. I’ve called corporate 3x and STILL I’m dealing with this. I haven’t been contacted by the General Manager even after multiple complaints. This is a horrible place to go to if you want to be treated with respect, and ease. Also, I asked Jared about my car pass being cancelled he said it couldn’t be, I asked Online through the text an employee portal and Josh said it can be. Smh, the worst dealership customer service I’ve encountered by far. More

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