Mike Harlow | Page 5

I have been a customer for over 7 years, and every visit or service I have had, has been excellent. Prompt & courteous service. or service I have had, has been excellent. Prompt & courteous service. More

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Great Customer Service, was able to get a loaner, the work was done, thank you! work was done, thank you! More

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I’ve been with this dealership probably for the last six years. I do 125,000 miles a year on average as a television and film producer doing location scouting I’m traveling state to state because I don’t li years. I do 125,000 miles a year on average as a television and film producer doing location scouting I’m traveling state to state because I don’t like flying. I need a reliable car but I need a strong Steph of people that I can trust to keep me on the road. I’ve tried other dealerships in the Chicagoland area and in the suburbs as well and the one thing that brings me back to infinity and Claredon Hills is the fact that they’re more than just A car dealership. They are a strong family owned dealership The tried to treat you like family. If I would have to choose one thing they would set them apart from everybody else you’d be the no pressure sales experience. I told him I was looking at buying possibly I’ll BMW or a Lexus over my first car and they totally understood and even suggest then I go to the other dealerships and drive those cars and ask for their warranties. Infiniti knew what they were doing. Eight years bumper to bumper unlimited mileage warranty i’m a preowned vehicle. Lexus and BMW didn’t have anything in place to even compete with that. If any of Claredon Hills had a Q 50 sport for my first car from Infiniti it was about 40% cheaper over the BMW and Lexus models I was looking at and they stood by their vehicle with an eight year bumper-to-bumper warranty. I didn’t have to drive around Chicago looking at all these different vehicles because Infiniti Harden Hills had a nice stack of certified preowned vehicles. After the test drive I told him when I was looking for specifically for colors and they have it within two days. So much easier than driving around trying to find a vehicle from somebody I didn’t want to buy it from. These guys are truly outstanding. My son is getting his car in about two years. And I’m gonna make him buy an Infiniti just so He understands the concepts of putting customers first and professionalism from a business. Shout out to the owner Peter my salesman Bill Malarkey LOL I’m sure The first thing they’re going to tell you is that I talk a lot. But that’s only because I feel comfortable around there dealership and I get excited when I come in because it’s like I haven’t seen them for a while and I’m just trying to catch up. But yeah These guys rock. Tony and service is pretty nice to. The first service manager it actually tries to help save money on my services. More

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Mike and Tony are always professional and excellent. They are dedicated to customer satisfaction. Thank you and keep up the good work. They are dedicated to customer satisfaction. Thank you and keep up the good work. More

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Dedicated to customer satisfaction in working to anticipate needs and understands how to add value. anticipate needs and understands how to add value. More

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Easy, fast, no pressure, comfortable waiting area,,quality work. Explained analysis of car needs for immediate or future attention. area,,quality work. Explained analysis of car needs for immediate or future attention. More

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Place is clean comfortable to stay waiting for your car service is finish . I always go to Infiniti of Clarendon hills for my car service. service is finish . I always go to Infiniti of Clarendon hills for my car service. More

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I have bought 4 cars from Infinity, I can honestly say they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! Thank you Infinity Susan Braeckeveldt More

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I always appreciate the fact that I can trust Infinity of Clarendon to be honest with me about service and repairs. It is refreshing to know that they are not trying to stick you up. The service did not take Clarendon to be honest with me about service and repairs. It is refreshing to know that they are not trying to stick you up. The service did not take too long, and the staff, especially Mike , my service Rep were all very professional and pleasant. More

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This dealership has a great service department. I have been going here since they opened. I’m now in my 4th Infiniti fx35 only because I love the car and the trust that I will get good service when needed been going here since they opened. I’m now in my 4th Infiniti fx35 only because I love the car and the trust that I will get good service when needed. More

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