Dealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 4 mos
388 Reviews
Write a Review388 Reviews of Mike Lagandaon
May 06, 2014
Good things come to those who wait. It had been over 15 years since I had bought a new car and I wasn't looking forward to all that comes with it. My experience at Elk Grove Subaru was It had been over 15 years since I had bought a new car and I wasn't looking forward to all that comes with it. My experience at Elk Grove Subaru was very pleasing. The staff is very friendly and they don't attack you as soon as you get out of your car. They give you your space and give you time to look around. I knew what car I wanted, Legacy, with what interior, and Gavin McPoil had it delivered there the next day. Any questions or concerns I had were all answered. While I was waiting for the finance guy, Gavin suggested I go for another test drive because I was quite sure about the steering. I had never driven an all-wheel drive car. I appreciated the finance guy, Michael Lagandaon, staying late for me, but overall my appointment was way too long. I have never been treated so good as I was that day, but that day was so long. I understand they have a new system they are working with and are still being trained on. I will definitely refer all family and friends to this dealership. More
May 01, 2014
Great experience! The buying experience was easy! Dickson Yip responded promptly to my e-mails and gave us a great price! No haggling was required. Mike was not pres The buying experience was easy! Dickson Yip responded promptly to my e-mails and gave us a great price! No haggling was required. Mike was not pressuring at all and the paperwork process was fast and easy. I will recommend Elk Grove Subaru to any of my friends or family that are looking to buy a new or used Subaru! More
Other Employees Tagged: Bruce Cunningham
April 20, 2014
Outback We really enjoyed our experience at Elk Grove Subaru! We will be return clients and refer our family and friends! Very thourough and helpful!! Also a We really enjoyed our experience at Elk Grove Subaru! We will be return clients and refer our family and friends! Very thourough and helpful!! Also a great price!!! More
April 11, 2014
Happy with new Forester My husband and I knew we wanted a Forester, and spent months researching options and prices. We received a great online quote from Dickson Yip and mad My husband and I knew we wanted a Forester, and spent months researching options and prices. We received a great online quote from Dickson Yip and made the drive to Elk Grove Subaru - glad we did. They were able to locate the perfect Forester and send it to the dealership, and gave us a good price without a lot of negotiations. Service was friendly and fast. We love our new car and would recommend Elk Grove Subaru to friends. More
Other Employees Tagged: Mike Carlson
March 09, 2014
Wonderful sales person. Lots of choices. We love our Forester. The deal was fabulous. The entire staff was friendly, helpful and kind. We felt like we were a part of a family. Good Job well Forester. The deal was fabulous. The entire staff was friendly, helpful and kind. We felt like we were a part of a family. Good Job well done! More
Other Employees Tagged: Mike Carlson
March 01, 2014
Excellent dealership! They helped us get into a new Outback, even with negative equity in our trade. Special thanks to Gavin and Mike. Buy your Subaru at Elk Grove Subaru! Outback, even with negative equity in our trade. Special thanks to Gavin and Mike. Buy your Subaru at Elk Grove Subaru! More
Other Employees Tagged: Curtis Jare, Mike Carlson
February 16, 2014
Working with Gavin was a great expierence. Very knowledgeable of the vehicle we were interested in. Working with Mike became confusing. I did not need a service package for a 36 mos lease so I be knowledgeable of the vehicle we were interested in. Working with Mike became confusing. I did not need a service package for a 36 mos lease so I became confused why one was suggested one. Payment increased by $ 50.00. Got home and my husband was upset with me. Had to drive back and redo paperwork next day. This was the only negative... More
January 04, 2014
This was one of the most pleasant purchasing experiences my wife and I have every had. Mike Carlson was very personable, knowledgeable, and thorough. There was no "sales pressure" at any time. I would re my wife and I have every had. Mike Carlson was very personable, knowledgeable, and thorough. There was no "sales pressure" at any time. I would recommend this dealership to my family and friends; just as it was recommended to us by a friend. More
Other Employees Tagged: Mike Carlson
December 08, 2013
Best New car buying experience I have ever had. The staff was friendly, honest and made the whole experience painless. I give Elk Grove Subaru a 10. was friendly, honest and made the whole experience painless. I give Elk Grove Subaru a 10. More
Other Employees Tagged: Mike Carlson
December 07, 2013
Best experience I've ever had buying a new car. Carl was super knowledgeable and easy to work with. He was able to answer all my questions and shared useful information. Mike was great to work with in F was super knowledgeable and easy to work with. He was able to answer all my questions and shared useful information. Mike was great to work with in Finance. He had a great attitude and was very efficient. No one at the dealership harassed me at any time during the process. No hard selling tactics at all. If I ever buy another Subaru in the future, I will go back to Elk Grove Subaru. Great dealership! More