Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 34

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

July 04, 2023

Dealership Rating
Employee Rating

I got my car serviced. The people were very professional. The waiting area was nice. I will return and I recommend this place. More

by shantechatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 27, 2023

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Eyebrow a van from Family Hyundai and I love how they treat people and I love the business how about another vehicle for the from them the vehicle that I brought for them it runs good and it drives like More

by SIMSPATRICK69
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 28, 2023

Family Hyundai responded

Thank you, Patrick. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 27, 2023

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The staff & their Professionalism that they have given, through out the years. I'M GOING TO MISS YOUR MORNING SMILE TOM!!!! HAPPY RETIREMENT ❤️MAY GOD BLESS YOU 🥳🥳🥳 More

by SHENIKIAHILL18
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 28, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 26, 2023

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Awesome group of people they really showed great customer service I was really impressed and satisfied More

by FUNCHESANT73
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jun 27, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2023

Dealership Rating
Employee Rating

Always says the oil change is going to take 8 hours or all day when it only takes about two hours. I am the first one to get in there shouldn’t Be a 8 hour wait time More

by RVK0207
Service Price Transparency
Recommend Dealer
No
Jun 28, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 23, 2023

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Mike Major was my Service Advisor. He was a total pleasure to work with. He texted me when our car was finished. When I picked our car up it had been washed. Note Mike M. had told me i More

by JNJNUTHOUSE
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 25, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2023

Dealership Rating
Employee Rating

I had GREAT costumer service and Super Fast Service. Everyone was so friendly. I love taking my car here More

by Sgtjuniorswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 24, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 20, 2023

Dealership Rating
Employee Rating

This is an extremely busy dealership, that doesn't stop them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to More

by Patrica
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , The driver who picked me up (Frank?), was absolutely 💯 exceptional!

Jun 20, 2023

Family Hyundai responded

Patrica, Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and Mike and don't hesitate to let us know if we can be of further assistance.

June 18, 2023

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Employee Rating

I had some issue with the car, been hearing some noise, I try to set an appointment online but here wasn’t any availability, So I called in and spoke with Mike and he was able to assist me, by offering for m More

by KASH M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 13, 2023

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Employee Rating

The salesman who assisted me and ultimately sold me the car could not make any decisions without consulting his manager. I do not like working with middlemen and found this to be time consuming and irritat More

by KKEMP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Kratschmer

Jun 16, 2023

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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