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1104 Reviews of Mike Majors
December 26, 2022
I truly appreciate the service at Family Hyundai Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welco Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welcome and love that's why I keep going there. This is like my third or forth car from these guy, because of the excellent customer service. With the team in service as well you guys just keep giving your best. Thanks for showing me what that look like. More
by Dorothy Smith
Verified CustomerOther Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin
December 25, 2022
Good service ,always on time, very friendly and nice stuff. I recommend this dealership to everyone I know. stuff. I recommend this dealership to everyone I know. More
by Danerl33
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 23, 2022
I just love the service I get when I come in. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. More
by ANTHONYNOVAK1950
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 22, 2022
I came on Saturday Dec 17th for an oil change. I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don’t know if they did my oil change. This whole experience has given me trust issues, and that’s not a good feeling to have at all especially when your car care is in the hands of someone else. I came with no lights on my dashboard I left with the airbag light on. I had to wait til Monday to call in to talk to service manager Eric to inform him of my experience and the light that should of never been on just by going an oil change. He had an disposition as if he could careless ask when I could come in for them to take a look. I work Monday through Friday, this was an very inconvenience I told him Thursday Dec 22nd is my late day, I could come in before work. I get there’s never no one ever to greet you and this is not the first time, every time I come have to stand and look and wait for someone to acknowledge me. Never did Eric come out to address me, no one apologized for their tech doing an half job on my car for the inconvenience nothing. I have to be at work at 11am cst I stressed that got there a 5 mins after 9 am cst did not leave until 30 mins before I have to be at work, I don’t work in Tinley Park no where near it and I want corporate number I do not care for the lack of professionalism. I don’t say much but this time was just unacceptable! More
by KANINA.R.STINSON
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 18, 2022
They always treat me like family and they take excellent care of me and my car.😃 care of me and my car.😃 More
by duncanm65
Other Employees Tagged: Mark Holder, Colin Simmons, Michael Kratschmer , Tom Salin
December 18, 2022
It's good! The service is now a under review and the the first answer stand's it's good! The service is now a under review and the the first answer stand's it's good! More
by KENNETHROGERS83
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 17, 2022
The service center treated me as though I didn’t exist. The lied to me and changed the service charge three times. The lied to me and changed the service charge three times. More
by tonygo
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 17, 2022
I took my car in for a recall and oil change. After having to wait 4 months each time for an appointment. My car came back with a unbelievable sound. Something is absolutely wrong. I have to take After having to wait 4 months each time for an appointment. My car came back with a unbelievable sound. Something is absolutely wrong. I have to take it in as it is not sounding right. My brother passed away while my car was in the shop. I’m not ever taking it back it to the dealership. They xxxxed my xxxx up. It’s only a 2017. My husband has a 2006 4 runner and it is way better than my piece of xxxx Sante fe. More
by irisgustavson78
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
December 17, 2022
Family Hyundai is the best car dealer I have ever used! I have all my service done there because I know the job will get done perfectly! I wouldn’t go anywhere else and will definitely make my next purchas I have all my service done there because I know the job will get done perfectly! I wouldn’t go anywhere else and will definitely make my next purchase there to make it my 5th Hyundai. My most recent experience was awesome! And Colin is such a great guy and kept me up to date on everything and got the job done much faster than first anticipated! Thank you Colin and the service department at Family Hyundai!!!!! More
by Mimiof9
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
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