Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 50

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

January 05, 2023

Dealership Rating
Employee Rating

They were on time and were nice and the price was what they said it be More

by KKSPENCE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 05, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 01, 2023

Dealership Rating
Employee Rating

Very efficiently done. Happy with the results. Absolutely love my car and the way it performs. More

by GJPAJEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2023

Dealership Rating
Employee Rating

I was in and out within a hour, set my next appointment for April 2023. More

by OTISDUNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Otis, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 01, 2023

Dealership Rating
Employee Rating

The lack of communication around the status of my repairs was very frustrating. I was told to call first thing in the morning to get a loaner. I tried calling for over 2 hours with no response. I didn’t even More

by ROBINSKI82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 04, 2023

Family Hyundai responded

Robin, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 01, 2023

Dealership Rating
Employee Rating

Courteous, expedient, knowledgeable, friendly…. . All questions answered…. Clean and spacious facility….. professional and caring dispositions by all employees More

by DEANREFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Dean, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Dealership Rating
Employee Rating

No one answers the phone,Slow to communicate, mgmt very rude and threatening not willing to listen to customer More

by Mlajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Graham Watson

Jan 04, 2023

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 29, 2022

Dealership Rating
Employee Rating

The service department was friendly, responsive, and timely service. The sales representative were also attentive to my needs More

by LODOLCEJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi, Michael Kratschmer, Scott Lupo , Joe Panici

Dec 30, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2022

Dealership Rating
Employee Rating

My car is still not completely done. The mechanic @ the end was only worried about check I had to give them. Kept asking how much I had. Believe me I was charged every penny n then some. More

by Dcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 01, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 28, 2022

Dealership Rating
Employee Rating

Large diversified inventory of vehicles, knowledgeable and helpful sales staff, informed finance department who help me customize my financing for my new car More

by SCOTT_W_MORGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, George "Skip" Hasenjaeger, Michael Kratschmer , Joe Panici, Bob Ross, Tom Salin

Dec 28, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you, Scott. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 27, 2022

Dealership Rating
Employee Rating

The staffs are very helpful and professional. The location is very easy to locate and they provide good services More

by lekky03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 28, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

...
50
...

Dealership Inventory (365 Vehicles)

new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Ecotronic Gray w/Black Roof exterior
CVT
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
used 2023 Hyundai Tucson car, priced at $25,328
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $31,549
2026 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive