Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 60

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

September 14, 2022

Dealership Rating
Employee Rating

Been taking my car here since I got it there. Primarily for oil changes. Haven't had any big major problems. Service is good. However takes longer since Covid. Didn't get my car vacuumed like be More

by DAPRAISELADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Brian Schultz

Sep 15, 2022

Family Hyundai responded

Thank you so much for your feedback. We appreciate your business and look forward to serving you again!

September 11, 2022

Dealership Rating
Employee Rating

It was my first experience at Family Hyundai for services. It was uneventfully pleasant. thank you! More

by PITREKOMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 11, 2022

Dealership Rating
Employee Rating

Mike the service writter was so kind and understanding. He listened to my concerns and was very helpful. More

by blkmagnolia73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Mike and the team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 10, 2022

Dealership Rating
Employee Rating

Service tech was awesome and very detailed. Very happy with the service. Great job by him. More

by balitewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 12, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2022

Dealership Rating
Employee Rating

The site is a full service facility, and my first experience was positive. It appears that you have the customer in mind. Keep up the good work. More

by TVSMITH1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Branch

Sep 10, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

September 09, 2022

Dealership Rating
Employee Rating

The service I got was great! It unfortunately took 5 weeks to get an oil change which is crazy. I only waited because it was free. More

by PKELLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2022

Dealership Rating
Employee Rating

It took them 3 weeks to even look at my car and only after I spoke to two managers and threatened to have my car towed to a different dealer. Once they looked at it, it was quick but they just wouldn’t More

by ANNAmoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer

Sep 11, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 05, 2022

Dealership Rating
Employee Rating

I only buy my cars here because of the service department. I am always taken care of with kindness and respect and of course my car is always taken care of More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 04, 2022

Dealership Rating
Employee Rating

Staff are friendly and courteous. I generally drop off my car. Im notified with any issues or when service is complete. More

by annpease1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 03, 2022

Dealership Rating
Employee Rating

The service I received here was awful. Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and d More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 08, 2022

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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