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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 61

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

September 01, 2022

Dealership Rating
Employee Rating

I got new brakes and from start to finish everything went just great! My car was ready on time and is operating very well. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 02, 2022

Family Hyundai responded

Thank you, Joe. We appreciate your business and our team looks forward to serving you again soon!

August 31, 2022

Dealership Rating
Employee Rating

Poor communication on how long car would be. I brought car at 8am for oil change got back at 4:52. If I was told it would take all day would have not brought in. More

by MAYORDENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 04, 2022

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 30, 2022

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Employee Rating

Awesome Service and Quality Repair Work ! ! I love Family Hyundai !! I would recommend them any time. More

by kimbrasmith1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Tom Salin

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Aug 30, 2022

kimbrasmith1216 responded

Thankyou all for taking the time to offer me great service . You all truly live up to your name Family Hyundai! Thankyou all so much

August 27, 2022

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Employee Rating

I was told I had to leave my car for a week but received it back the same day! More

by SHARON J. McBride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 28, 2022

Family Hyundai responded

Thank you, Sharon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

August 26, 2022

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Employee Rating

Great Customer Service and follow thru. I recommend anyone visit if they're tired of being treated like a number! No BS😉 More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Aug 28, 2022

Family Hyundai responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

Aug 31, 2022

Kelly responded

It was absolutely my pleasure. I haven't had this type of consistent customer service in "Decades"! Bravo

August 26, 2022

Dealership Rating
Employee Rating

Very personable and knowledgeable team all around from sales to service. They treat you like Family!! More

by C4DUNBAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Ricky Gushi, Michael Kratschmer , Larry Edwards, Joe Panici, Tom Salin

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Aug 28, 2022

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 25, 2022

Dealership Rating
Employee Rating

This service department is thorough and precise. I appreciate their attention to detail and customer service. More

by BZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

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Aug 25, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 24, 2022

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Employee Rating

Compensation friendly informative about test done and experience about the maintenance of my car And what to expect for the maintenance of my car More

by RNEUBIEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Toni Ivanovic, Michael Kratschmer , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Aug 25, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 22, 2022

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Employee Rating

They were a pleasure to work with and was able to get my engine replaced under an extended warranty on my 2012 Tuscon More

by Mamaondarun03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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Aug 23, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 22, 2022

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Employee Rating

Tom in the service department is the best and most customer friendly!!! He truly does what’s needed to get the job done. More

by angelaevans89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Tom Salin

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Aug 23, 2022

Family Hyundai responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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