1104 Reviews of Mike Majors
March 22, 2022
Fast, polite, and honest. Would recommend to friends and family. Current wait list for getting your vehicle serviced is 30 days, so be sure to schedule appointment well ahead Would recommend to friends and family. Current wait list for getting your vehicle serviced is 30 days, so be sure to schedule appointment well ahead of time. More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 19, 2022
Mike in service took good care of me and explained what they were going to do and that I needed to bring back my car after driving 1000 miles in order to diagnose problem. they were going to do and that I needed to bring back my car after driving 1000 miles in order to diagnose problem. More
Other Employees Tagged: Michael Kratschmer
March 17, 2022
I really like the people at this service center, and they do a good job. However, on Wednesday I dropped off my car. I did not have an appointment, I knew it would take awhile but after 3 hours I still had n do a good job. However, on Wednesday I dropped off my car. I did not have an appointment, I knew it would take awhile but after 3 hours I still had not heard anything. I called the service number but could not get through to anyone. I drove over only to find they hadn’t gotten to my car yet. 2 hours later they finally called me. When I picked up my car it was sill dirty. It looked like they never washed it. Which they’re supposed to do. It would be better if they washed the car after they work on it rather then before. More
March 17, 2022
I love Family Hyundai, they treat you like family and tend to all your needs tend to all your needs More
Other Employees Tagged: Ricky Gushi, Michael Kratschmer
March 17, 2022
Severe department was very professional job was done fast no leeks on my drive way 😎 no leeks on my drive way 😎 More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 16, 2022
I will never step foot in this dealership again. I have never encountered such unprofessionalism and downright dishonesty in an establishment. Michael and Matt were the two men who provided terrible I have never encountered such unprofessionalism and downright dishonesty in an establishment. Michael and Matt were the two men who provided terrible customer service. They both lied and I do not feel safe in the vehicle after they said there was nothing wrong with my car. I will be taking it to another dealership to check because the car wouldn’t go above 30, lurched 3 times and the check engine light came on. I have 3 children and will not let them get into the car because I am afraid that it is unsafe. I told Matt the first day I was going to have to get a rental car and asked how long I needed to rent it for. He said “A day or two.” They had my car EIGHT DAYS then said there was nothing wrong with it and stuck me with over a thousand dollar rental bill. I was told on a Thursday that my car was going on the rack and I would be contacted within an hour. He never called back and had the car 5 more days after that. I called everyday to check on the car and tell them I had a rental car. No one called me one single time. I honestly feel that they kept the car longer and didn’t find anything wrong with it just to stick me with a high rental bill. More
Other Employees Tagged: Michael Kratschmer , Manager “Matt” - 1 star (0 if I could give it)
March 15, 2022
I am totally satisfied with the purchase of my 2022 Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of More
Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

