Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 79

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

March 22, 2022

Dealership Rating
Employee Rating

Fast, polite, and honest. Would recommend to friends and family. Current wait list for getting your vehicle serviced is 30 days, so be sure to schedule appointment well ahead More

by Ferlaylajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 23, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 21, 2022

Dealership Rating
Employee Rating

This is a friendly and reliable dealership. The employees work here for many years and they indeed become like Family More

by Caroloneil
Recommend Dealer
Yes

Other Employees Tagged: Is there a Brian?

Mar 22, 2022

Family Hyundai responded

It's great to hear that we were able to help you out, Carol. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 20, 2022

Dealership Rating
Employee Rating

Mike who took care of me did a really good job. He was very professional. More

by CAROLKENNEDY7315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance!

March 19, 2022

Dealership Rating
Employee Rating

Mike in service took good care of me and explained what they were going to do and that I needed to bring back my car after driving 1000 miles in order to diagnose problem. More

by Rollster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Mar 19, 2022

Rollster responded

The above is my review of the service department on 3/17/22.

Mar 19, 2022

Rollster responded

Thank you for the good service.

Mar 19, 2022

Rollster responded

Good Job.

March 18, 2022

Dealership Rating
Employee Rating

Nice people Bert polite. Very accommodating. Just too very long to change one tire. Almost three hours. More

by Rpyz87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2022

Family Hyundai responded

Thank you for your feedback. We are pleased to hear that Bert was polite and accommodating. We are sorry for any inconvenience, however, and please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

March 17, 2022

Dealership Rating
Employee Rating

I really like the people at this service center, and they do a good job. However, on Wednesday I dropped off my car. I did not have an appointment, I knew it would take awhile but after 3 hours I still had n More

by KARENAZUA_EIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Family Hyundai responded

Karen, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 17, 2022

Dealership Rating
Employee Rating

I love Family Hyundai, they treat you like family and tend to all your needs More

by WADEJBEACHEM
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi, Michael Kratschmer

Mar 18, 2022

Family Hyundai responded

Wade, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 17, 2022

Dealership Rating
Employee Rating

Severe department was very professional job was done fast no leeks on my drive way 😎 More

by spolar67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 18, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2022

Dealership Rating
Employee Rating

I will never step foot in this dealership again. I have never encountered such unprofessionalism and downright dishonesty in an establishment. Michael and Matt were the two men who provided terrible More

by mushroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer , Manager “Matt” - 1 star (0 if I could give it)

Apr 03, 2022

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 15, 2022

Dealership Rating
Employee Rating

I am totally satisfied with the purchase of my 2022 Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of More

by GOG1007587
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Mar 15, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Graham and Mayweather delivered such a great experience!

...
79
...

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive