Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 98

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

March 12, 2021

Dealership Rating
Employee Rating

Having been a member of the Hyundai since 2010 and on my second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAF More

by PAUKSTIS421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 13, 2021

Family Hyundai responded

Thank you for your review, we truly appreciate this wonderful feedback! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 11, 2021

Dealership Rating
Employee Rating

As a WOMAN, my suggestion to you is don't deal with this car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and wh More

by Heather B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 29, 2021

Family Hyundai responded

Heather, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

March 11, 2021

Dealership Rating
Employee Rating

Mike majors took very good care of me answered all my concerns kept me updated in the future I wii call him if I have any problems More

by KITTERMAN55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 11, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike. We're glad to hear we delivered such a great experience!

March 11, 2021

Dealership Rating
Employee Rating

Terrible. Rather go to a 0 credit needed and get 30% APR in a used car lot than to deal with these disrespectful people again. More

by Dissatisfied GDI costumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Panici, Bob Ross, Tom Salin

Mar 11, 2021

Family Hyundai responded

GDI, Can you please call me at 708-444-7100. This is a very confusing review. We would like to help you out as much as we can, but we need to know more about your situation. Thank you in advance, Jason Lechowicz.

March 09, 2021

Dealership Rating
Employee Rating

Always well taken care of every time I am there no matter for a new car or to just keep up with the maintenance on the other car More

by EDEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh

Mar 09, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a consistently positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 04, 2021

Dealership Rating
Employee Rating

The service department can be a better help in finding issues with your Vehicle only want to repair what you went in forDid you tell them you have more than one issues they tell you we are all booked swam More

by slickrick4049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 22, 2021

Family Hyundai responded

Rick, Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 22, 2021

slickrick4049 responded

Yes

March 03, 2021

Dealership Rating
Employee Rating

The staff was very friendly and worked hard to get my vehicle back to me quickly while performing quality service. The vehicle was returned clean and well cared for. Thank you! More

by anne1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 03, 2021

Family Hyundai responded

Thank you, Anne, for taking the time to leave us this fabulous review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2021

Dealership Rating
Employee Rating

Family Hyundai is the place my whole family buys and services all our Hyundai's. Great selection of vehicles and a really Great Service department! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Feb 28, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 26, 2021

Dealership Rating
Employee Rating

Great service as usual. Came in for an oil change and had that along with 34 point inspection and car wash in less than an hour. More

by Paulbrackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Family Hyundai responded

Paul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our service team were able to not have to keep you here too long. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2021

Dealership Rating
Employee Rating

My appointment was taken on time. Mike was professional and even helped me set up my new phone to my car. I was very pleased with the service. More

by JOY2CLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Family Hyundai responded

Thank you for your feedback and kind words for Mike. We appreciate your business and our team looks forward to serving you again soon!

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