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1102 Reviews of Mike Majors
March 31, 2021
Always good and quick service. I was in and out of the service way faster than I expected to be. Everyone was polite and friendly. service way faster than I expected to be. Everyone was polite and friendly. More
by GINAKDAMICO
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 26, 2021
Great time management. Friendly staff from the advisor to the cashier. The quality of work was beyond excellent. Will definitely continue to service my car there to the cashier. The quality of work was beyond excellent. Will definitely continue to service my car there More
by WYVELLCOOLEY
Other Employees Tagged: Colin Simmons
March 26, 2021
Jusy purchased my 2021 Tucson from Family Hyundai and it was a great experience. Mayweather helped out immensely with all the questions I had. I would highly recommend buying a car from family hyundai for p was a great experience. Mayweather helped out immensely with all the questions I had. I would highly recommend buying a car from family hyundai for purchase and service. More
by MARK.KAMINSKI91
Other Employees Tagged: Graham Watson, Mayweather Shorter, Al Pellizzeri, Michael Kratschmer , Eric Kratschmer
March 24, 2021
Colin the service adviser is awesome kind and caring I wasn’t waiting long plus I was completely comfortable thank you it wasn’t over crowded wasn’t waiting long plus I was completely comfortable thank you it wasn’t over crowded More
by claudettesimmons
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 21, 2021
excellent service. I was there the estimated time for the recall repair and mileage service needed. Staff was friendly and asked questions about the car to see if it was working properly. recall repair and mileage service needed. Staff was friendly and asked questions about the car to see if it was working properly. More
by ENEANDER
March 19, 2021
I had to make an unplanned visit to the dealership to address a tire pressure issue I was experiencing. I called and spoke to someone in the Service department and they said to come on in. It was a good address a tire pressure issue I was experiencing. I called and spoke to someone in the Service department and they said to come on in. It was a good thing that I went right in. The tire had a nail right near the sidewall that could not be repaired. They replaced the tire and I was on my way. I am very impressed by the Service team and Mike. More
by mrresults
March 17, 2021
I came in today (3/17/21) to have a new tire installed and a new window washer bottle installed. I was treated with respect and had a very satisfying experience. My wait time was expected and I was and a new window washer bottle installed. I was treated with respect and had a very satisfying experience. My wait time was expected and I was able to get a few things done. I left my "Yetti" coffee mug in the waiting room and Mike Majors went the extra mile to retrieve it and put it aside so I could come back and get it. More
by WJC1249
March 12, 2021
No problem, all goodExcellent service Took me home and No problem, all good Excellent service Took me home and I was taken back to the dealer Excellent time to do the work on the car All No problem, all good Excellent service Took me home and I was taken back to the dealer Excellent time to do the work on the car All gooddddd More
by DOGFISH.JV
Other Employees Tagged: Eric Kratschmer
March 12, 2021
Having been a member of the Hyundai since 2010 and on my second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAF second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAFE on the road. They know what they're doing! I am very happy!! More
by PAUKSTIS421
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
March 11, 2021
As a WOMAN, my suggestion to you is don't deal with this car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and wh car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and when my son brought the car for a follow up appointment was told a) there wasn't an appointment (fyi- have the text to prove it) and b) leave as the paint person wasn't there. When I called the Service Manager Mike Majors and was upset about this disservice - and used the term "it was bxxxshxt". I was told as a WOMAN that I should not swear and that Mike's wife and daughter don't speak that way. So, it's funny how as a WOMAN, I bought and paid for the car but as a WOMAN I am not allowed to swear or complain about bad service. This apparently must be reserved only for MEN at Family Huyndai. It is 2021- I should not have to get a lecture from a misogynist service director. So, I highly suggest NOT buying or using this dealership if you are a WOMAN and want to be respected. Also, one more thing, I was told my Mike "to calm down and calm back when I was calm" like it was a 1950's ..... More
by Heather B.
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